1.    23 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 1
    Windows 10

    Windows 10 Creators Update video issue


    Hi

    I was notified by Windows Update that my system was ready to be upgraded to Windows 10 Creators Update. I always prefer to do clean installs, so I use the media creation tool and cleanly installed Windows 10 Creators Update.

    I have my monitor set to turn off after a set period of time, but sometimes when I want the display to resume (by moving my mouse or keyboard), the screen will turn black and elements of my browsers (Edge and Firefox) will be missing. Windows reports the my video driver is up to date. I had absolutely no issues whatsoever with the display on the Anniversary Update.

    Event Viewer reports the following:
    "Display driver igfx stopped responding and has successfully recovered."


    I also don't play any games at all, so it's not related to that.

    I have tried closing all open applications, thinking it might be a conflict with one of those, but the issue continued regardless of whether or not apps were open (obviously there are still background tasks and services running). Previously, the display stopped responding only when I used my keyboard or mouse to resume the monitor from sleep (the PC is not set to sleep or hibernate), but I checked Device Manager this morning and there's an entry overnight for the display not responding, so now the display not responding even when I'm not resuming the monitor from sleep.

    Note that this doesn't happen every single time I resume the monitor from sleep.

    Driver version: 8.15.10.2900
    Date: 26/11/2012


    I would really appreciate some help here.

    Thanks in advance.
      My ComputerSystem Spec
  2.    23 Jun 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,928
    Win 10 Pro (1703)

    Hi, if you search the forum for
    igfx stopped responding

    you find e.g.Display driver stopped responding and has recovered, shows wrong drive - Windows 10 Forums
    #7

    There are others and will be more than I found- the others I quickly scanned seemed to have no solution, but may suggest ways to approach the problem.
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Brightness Issue after creators update.
Okay so I have noticed that when I go into a game such as Resident Evil 7 full screen or Dark souls 3 and some other games into full screen mode the game will get really bright or when I exit back to desktop it will be really bright. However if I...
Graphic Cards
Solved Wifi issue after upgrading to windows 10 Creators Update.
Hello everyone. I'm facing a problem that I've tried to solve by google searches and I have not got it so far. The problem is in my wifi connection. Sometimes I turn on my laptop and I'm already connected, sometimes I see the name of my home...
Network and Sharing
Creators Update issue-Media streaming
My laptop just got the creators update. Everything seemed fine but I have a slight issue. I have .mp4 videos that I stream to my Xbox one. Since the update all the video thumbnails are broken. The videos still play but now I get the same generic...
General Support
Windows 10 Creators Update and PowerShell DSC issue found
Source: Windows 10 Creators Update and PowerShell DSC | PowerShell Team Blog
Windows 10 News
Proper Way of Updating AMD Video Drivers in Creators Update
Hi All Back in Anniversary Edition I always used Display Driver Uninstaller, but not sure if it's Creators compatible yet or not, recently had problems with DirectX, and Windows, and Games, ended up having to do clean install to fix it. So...
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 23:50.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums