1.    21 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 2
    Windows 10 Pro

    Missing Desktop icons, taskbar icons changed


    This morning when I booted up my desktop, all of my icons on the desktop were missing, although the shortcut is still there and works. The icons in the taskbar now have a generic looking icon. Right clicking on the start menu no longer brings up the menu and when I go to file explorer no icons appear.

    How can I get these things back? Everything was working fine yesterday when I logged off and it didn't appeared to have an update.

    Please help.
      My ComputerSystem Spec
  2.    21 Jun 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    Hi, please have a look at your Update History and check there was no update in that period.

    Do you have
    a. System Restore enabled, and any appropriate restore points you can use?
    b. any recent disk images or system images you can restore? (We constantly and strongly recommend the routine use of disk imaging so people can often get themselves out of difficulty quite quickly and without technical help - e.g. Macrium Reflect (free) + external storage for image sets).

    Which build of Windows are you using?
    (Windows key + R, winver)

    Home or Pro?

    As regards your desktop, what do you see if you right click an empty space, hover over View? Is Show desktop icons ticked?

    Please check your disk. I don't know if you will be able to run a program easily given the problems you have, but you can
    a. download a portable program and try running it
    Portable Hard Disk Sentinel Professional Download
    or
    Portable CrystalDiskInfo Download

    (I prefer the first)
    and post a screenshot of the GUI.
    to post a screenshot please use the Insert Image icon above your post to the left of the video icon

    If you can't run those programs, then please download and create Kyhi's bootable disk from the top of the Software and Apps section here. One of its utilities is HD Tune. Boot your PC from that and run HD Tune and advise the result.

    Thanks.
      My ComputerSystem Spec
  3.    21 Jun 2017 #3
    Join Date : Jun 2017
    Posts : 2
    Windows 10 Pro
    Thread Starter

    Last update was done over 10 days ago. system restore is enables, but none worked. version 1607 (OS Build 14393-1358) Pro version Yes Is Show Desktop Icons is ticked.
      My ComputerSystem Spec
  4.    21 Jun 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,055
    Win 10 Pro (1703)

    but none worked
    - in what way did they not work? What error number was reported? There is a way to fix a very commonly occurring error number reported in this forum - 80070091 as I recall.

    Please do the disk checks as something must have happened to give rise to these symptoms. Thanks.
    (If you can install and run a program, then use Hard Disk Sentinel (trial).
      My ComputerSystem Spec

 


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