1.    19 Jun 2017 #1
    Join Date : Jun 2017
    Posts : 2
    10.0.14393

    Failed booting after latest update.


    I'm stuck, I downloaded a windows 10 ISO file and placed on a USB drive, I can access the option page but none of the trouble shooting solutions work. I would like to avoid reinstalling, wondering if someone with experience could walk me through some options. Thanks for your time and the services you provide on this forum.
      My ComputerSystem Spec
  2.    20 Jun 2017 #2
    Join Date : Jun 2015
    UK
    Posts : 2,101
    Windows 10 Home x64 (Laptop), Windows 10 Pro x64 (Desktop)

    I think you need to explain your problem more clearly.
      My ComputersSystem Spec
  3.    20 Jun 2017 #3

    To elaborate on Steve C's suggestion, why not tell us what problems your PC is having that makes you want to run the boot-level tools for troubleshooting and repair. If you have any error messages or event log entries to share that shed light on your situation, so much the better. Tell us more, please, and we'll do the same for you!
    HTH,
    --Ed--
      My ComputersSystem Spec
  4.    26 Jun 2017 #4
    Join Date : Jun 2017
    Posts : 2
    10.0.14393
    Thread Starter

    Sorry, I'll give you as much information as I can, thanks again for taking the time to help. "Startup Repair couldn't repair your PC" Log file C:\WINDOWS\System32\Logfiles\Srt\SrtTrail.txt is the message I received.
      My ComputerSystem Spec
  5.    26 Jun 2017 #5

    You might want to try another form of startup repair next. Do you have access to another computer? Is your current computer working well enough to build a recovery disk? Either way, you can use Macrium Reflect to build a rescue disk. I've found its startup repair facility to be better than the one in Windows Recovery (WinRE). If you can install and run the program, it will build you a bootable rescue disk that you can then use to attempt further repairs. Here's a download link for Macrium Reflect Free.

    OTOH, if that doesn't work you can try Kyhi's Rescue Disk (covered and at home at TenForums here). As long as you have access to another PC, and can use it to build a bootable USB flash drive or DVD, it will let you run Macrium from that runtime environment, and it has other boot repair tools as well.

    HTH,
    --Ed--
      My ComputersSystem Spec
  6.    26 Jun 2017 #6
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,031
    Win 10 Pro (1703)

    I'm stuck, I downloaded a windows 10 ISO file and placed on a USB drive, I can access the option page but none of the trouble shooting solutions work.
    This begs a host of questions.

    1. Did your PC boot from the USB disk, and did the Windows 10 installation process complete?
    2. Did you do an upgrade installation, or a clean install?
    (The first is started with Windows 10 running, in the second, you boot your PC from the USB drive).
    3. What is your PC? Laptop? Tablet? Desktop? What disks do you have in it?

    Please post a screenshot of Disk Management - if you can't boot your PC, please boot it from Kyhi's boot disk available from the top of the Software and Apps section here.

    4. Your specs show build 14393- the Anniversary Edition.
    If you download an ISO now, I would expect it to normally be the Creator's build.
    So did you want to upgrade to the Creator's build, or clean install it?

    To post a screenshot please use the Insert Image icon above your post to the left of the video icon.

    5.
    I can access the option page

    - which option page- of what? Sorry, my crystal ball is currently down for scheduled maintenance....

    Here are some possibly relevant tutorials:
    Clean Install Windows 10 Windows 10 Installation Upgrade Tutorials
    Create Bootable USB Flash Drive to Install Windows 10 Windows 10 Installation Upgrade Tutorials

    Upgrading to a new build using a downloaded iso is the same procedure as a repair install:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Installation Upgrade Tutorials
      My ComputerSystem Spec

 


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