Windows 10: Random Black Screens While Using Laptop

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  1.    19 Jul 2017 #21

    OK, so posting an update (I know it's 3-4 weeks later). The blue screens have started happening again, two days in a row now. I might have overloaded the first time, but the second, I was still within 24 hours of the prior reboot and I got a blue screen while casually doing stuff in Tabletop Simulator. Previously, I had been in that game (at times for an entire day) and not had any issues, even tabbing out to check messages and do other activities. So now I'd like to try to diagnose these errors.

    The good news is that this has nothing to do with the driver updates. Metered connection works brilliantly to stop Windows from forcing itself upon me via inappropriate advances.

    From my Event Log:

    Log Name: System
    Source: EventLog
    Date: 2017-07-19 12:05:33 PM
    Event ID: 6008
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: DESKTOP-2EBBH5I
    The previous system shutdown at 11:27:06 AM on ‎7/‎19/‎2017 was unexpected.

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 2017-07-19 12:05:14 PM
    Event ID: 41
    Task Category: (63)
    Level: Critical
    Keywords: (70368744177664),(2)
    User: SYSTEM
    Computer: DESKTOP-2EBBH5I
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.

    I know those won't provide a solution to my problem, but I am looking in the event log and see nothing I can use. It seems when the system collects error information and reboots, it's not actually creating anything in the event log.

    I found the Reliability listings and found the following. Yesterday, I got a bugcheck at 5:29 p.m.: "The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ea (0xffff910a89aae7c0, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)". The one moments ago was similar: "The computer has rebooted from a bugcheck. The bugcheck was: 0x000000ea (0xffffe6057e6717c0, 0x0000000000000000, 0x0000000000000000, 0x0000000000000000)". So what are these bugchecks? I was just casually playing and this happened. It seems to only happen when playing games, as I avoided playing games for three weeks (not even rebooting) and nothing happened, and even for a week when I started gaming again nothing happened. These two bugcheck reboots came within 24 hours of each other.

    One more note: most of the time, the error is THREAD STUCK IN DEVICE DRIVER. It makes me wonder if something is wrong with the graphics card (it's a laptop one).
    Last edited by CycloneGU; 19 Jul 2017 at 11:36.
      My ComputerSystem Spec

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