1.    14 Jun 2017 #1
    Join Date : Sep 2016
    Posts : 10
    Windows 10 Pro 64-bit

    Icon images missing in dekstop and file explorer


    My computer is a Lenovo Y700 laptop. Specs: i7 6700HQ @ 2.6GHz (Turbo to 3.5), GeForce GTX 960M 4GB, 16GB Ram, 256GB SSD.

    I had to force a log-off after a game (Tom Clancy's The Division) got locked up. I was able to use Ctrl-Alt-Del instead of holding down the power button so I logged off, thinking that would be not as potentially damaging compared to forcing a reboot. When I logged back in all of my icon images were missing - including the shortcuts in the task bar. Specifically, the icons' names were there, just the images were missing and in the task bar, the Windows default icon is in place of all of the programs' native icons. I've rebooted once with no affect on the issue.

    Click image for larger version. 

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    When I mouse over a desktop shortcut just the text area is highlighted - not even a blank or invisible icon is highlighted:

    Click image for larger version. 

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ID:	139403

    While saving images for screenshots for this post I also noticed icons in File Explorer are missing as well.

    Click image for larger version. 

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    But when I use the file upload feature here to upload the screenshots I took, the icons are there:

    Click image for larger version. 

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ID:	139401

    Also, while working with images for this post, in Paint's Save file dialog weird black icons flashed on and off in the left Folder Tree:

    Click image for larger version. 

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ID:	139402

    Other things I've tried/done:
    • I have also updated the driver for my video card - no effect
    • Creating a test user - same issues for that account
    • Running sfc /scannow in and escalated Cmd window - no issues found


    Everything else seems to be working fine, though. I've started several programs, including the game and all seems normal (images and functionality) in the System Tray.

    Thanks for anyone's help.
    Last edited by capella; 15 Jun 2017 at 08:41. Reason: Adding information
      My ComputerSystem Spec
  2.    15 Jun 2017 #2
    Join Date : Jun 2017
    Posts : 10
    Windows 10

    Kind of similar, except when you click on Desktop in the file viewer nothing shows up in the folder either. If you make a new folder it doesn't come up
      My ComputerSystem Spec
  3.    15 Jun 2017 #3
    Join Date : May 2016
    FL, USA
    Posts : 148
    Windows 10-Pro 64bit
      My ComputerSystem Spec
  4.    15 Jun 2017 #4
    Join Date : Sep 2016
    Posts : 10
    Windows 10 Pro 64-bit
    Thread Starter

    Quote Originally Posted by Comp Cmndo View Post
    Thanks. I was very hopeful that this would fix my issue, but alas, it did not. I also tried the thumbcache cleanup, but I didn't really expect that to affect my particular issue.

    I'm hoping you (or anyone) has some other tricks up your sleeve!
      My ComputerSystem Spec

 


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