No splash screen at daily startup

mrfdes · 10 Jun 2017

Hello,
I am new here, so sorry if a similar topic was already posted.
I use Windows 10 Home version 1607 (Anniversary) 64-bit on a Samsung laptop with 6Gb memory and an Intel Pentium B970 2.30GHz CPU.

For a while now, whenever I switch my laptop on in the morning, it starts up with a black screen, and after a while it just switches off.

However, I found a way round this and I take the battery out and unplug it for a little while, then I DO get the splash screen when I start up again, but the screen flickers.

I have an Intel HD Graphics card, but cannot find any further specifics.
I have tried uninstalling the Graphics card, updating the driver (usual result, "Best driver is already installed"), I also tried uninstalling my Generic PnP Monitor, at a certain time, 2 of them appeared in my Device Manager, one in faint writing, which I uninstalled.

Have I given enough information to make any bells ring?
Can anyone please help me with this?
All help will be much appreciated.
PS. I forgot to mention, This only happens when the laptop has been off overnight, once it has started up I can reboot/shut down all I like.

TairikuOkami · 10 Jun 2017

Have you also installed this?

Download IntelÂ® Processor Identification Utility - Windows* Version

Check with Driver Easy Free, if you are really not missing any drivers.

mrfdes · 10 Jun 2017

TairikuOkami said:

Check with Driver Easy Free, if you are really not missing any drivers.

That is one of them "Free" programs again, which will not upgrade your drivers unless you pay.

TairikuOkami · 10 Jun 2017

mrfdes said:

That is one of them "Free" programs again, which will not upgrade your drivers unless you pay.

This is actually the one, which does. :)

But the point is, if it finds anything, you know, what to google for, the exact version number.

mrfdes · 10 Jun 2017

Thank you for your help so far.
However, none of the drivers which (I thought) matter in this case seem to be part of the outdated ones, ie. the graphics card or monitor.

I also downloaded the Intel checker, but that does not make me a lot wiser.

dalchina · 10 Jun 2017

Hi, have you tried disabling Fast Startup? Might be worth a shot.

mrfdes · 10 Jun 2017

Yes, dalchina, that has been disabled.
Thank you anyway.
The problem is, I updated all old drivers,but I will have to wait until tomorrow morning to see whether the problem is still there.

dalchina · 10 Jun 2017

Guessing your laptop may be
Samsung 350V5C 15.6-inch Laptop (Silver) - (Intel Pentium B970 2.3GHz Processor, 6GB RAM, 500GB HDD, DVDSM DL, LAN, WLAN, BT, Webcam, Integrated Graphics, Windows 8): Amazon.co.uk: Computers Accessories
or similar.

Probably came with Win 7.

Latest drivers from Samsung are about 2012.

There is no apparent guarantee of compatibility.

mrfdes · 10 Jun 2017

Almost, it is an NP350VC5 (Black), it came with Windows 8 and the latest Intel Graphics Driver dates from 2015.
Further edit: seems I was wrong.
After a reboot, I now get a completely black screen, no Samsung splash screen or anything.
The steps I took before donot help anymore.
Where do I go from here?

dalchina · 11 Jun 2017

I'm just wondering if it might be your CMOS battery. But the symptoms don't definitively suggest that.

Could be a power problem, or your MBO. I'm afraid this sounds more a hardware than a software problem.

and after a while it just switches off.

What can you try? Very limited.

You could try booting not to Windows in the morning, but to a boot disk (such as Kyhi's available from the top of the Software and Apps section here, or a Win 10 bootable medium).

This should virtually eliminate the disk.

You could replace the CMOS battery anyway, just to see what happens- not expensive.

But you're now saying you see just a black screen on any boot at any time... not even a white line top left?

Can you get into the BIOS? Try booting from a boot disk.

Otherwise it's a hardware problem as above.