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  1.    11 Jun 2017 #11
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Also make a bootable windows 10 iso: Download Windows 10
    This may be useful now or in the future.
      My ComputerSystem Spec
  2.    11 Jun 2017 #12
    Join Date : Jun 2017
    Berkshire
    Posts : 34
    Windows 10
    Thread Starter

    First of all, thank you for all the support, everyone.
    I have a Windows boot disk which I made a while ago.
    When it does start up , I can get into the BIOS.

    Funny enough, last night, the machine all of a sudden decided to start up again.
    This morning too, however, on both occasions, the battery was removed, but the laptop was plugged into the mains.
    Could that indicate a faulty battery? Yet, in my taskbar, the battery gauge looks quite normal, at 100%, no red cross or anything.

    Once again, a "ghost" copy of my Generic PnP Monitor had appeared in the Device Manager and the Intel Graphics driver is now 19/05/2016.

    So, looks like a bit of a puzzle here, but thank you for all the help so far.
      My ComputerSystem Spec
  3.    11 Jun 2017 #13
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,957
    Win 10 Pro (1703)

    By the way, my reference to the CMOS battery is to a small circular battery, not rechargeable;
    How to replace the CMOS battery

    I have no way of knowing if that may or may not be related to this problem, and normally those last about 5 years max.

    Also, when your PC has booted, try checking your disk:
    Download Hard Disk Sentinel (trial) and post a screenshot of its GUI for your disk.

    Thanks.
      My ComputerSystem Spec
  4.    11 Jun 2017 #14
    Join Date : Aug 2015
    Brooklyn, NY
    Posts : 266
    Windows 10 Home

    Quote Originally Posted by TairikuOkami View Post
    Check with Driver Easy Free, if you are really not missing any drivers.
    Don't use that scamware. I found this Download Snappy Driver Installer - MajorGeeks which is free and will let you update all of your drivers. I use it on any new installed W10 machine. It is a bit slow as it has to download big packages but it does not bug you to pay.
      My ComputerSystem Spec
  5.    11 Jun 2017 #15
    Join Date : Jun 2017
    Berkshire
    Posts : 34
    Windows 10
    Thread Starter

    First of all, to avoid all confusion, the battery I mentioned was the main battery, not the CMOS one, but nevertheless thanks for the advice.

    And here is the Sentinel screenshot:
    Click image for larger version. 

Name:	Sentinel.png 
Views:	2 
Size:	54.4 KB 
ID:	139031
    Thanks again.
      My ComputerSystem Spec
  6.    11 Jun 2017 #16
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,957
    Win 10 Pro (1703)

    Ok, not the disk. Good.

    If the CMOS battery voltage is low, that can stop a PC booting. The reason I hesitate is that there are usually other symptoms. No way to know for certain.

    See e.g.
    Laptop turns on/off repeatedly, doesnt display anything on screen [Solved] - Laptops - Laptop Tech Support

    (I searched for
    Laptop starts with black screen, switches off
    - plenty of results for you to check)
      My ComputerSystem Spec
  7.    11 Jun 2017 #17
    Join Date : Jun 2017
    Berkshire
    Posts : 34
    Windows 10
    Thread Starter

    Thank you so much for all your patience and the time you invest in other people's problems, everyone.
      My ComputerSystem Spec
  8.    11 Jun 2017 #18
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    Open administrative command prompt and type or copy and paste these commands:
    1) sfc /scannow
    2) dism /online /cleanup-image /restorehealth
    3) chkdsk /scan
    4) msconfig (move dot from normal startup to selective startup, in-check load startup items, click services tab, in the left lower corner check hide all Microsoft services, in the lower right click disable all, click apply or ok and do not reboot.)
    5) taskmgr (click the startup tab, click the status column so that it sorts with enable on top, right click each row that displays enable and change to disable)
    6) shutdown /r
    At this juncture you should be in clean boot.

    https://support.microsoft.com/en-us/...oot-in-windows
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki


    7) powercfg -energy
    Please use onedrive to post a share link for the report: C:\Windows\system32\energy-report.html

    Please report the results of each scannow, restorehealth, and chkdsk /scan into the forum.
    Let us know about any performance changes comparing normal boot to clean boot.
      My ComputerSystem Spec
  9.    12 Jun 2017 #19
    Join Date : Jun 2017
    Berkshire
    Posts : 34
    Windows 10
    Thread Starter

    There you go,
    I completed all the tasks.
    First the screenshots:
    Scannow:
    Click image for larger version. 

Name:	scannow1.png 
Views:	1 
Size:	11.8 KB 
ID:	139149
    RestoreHealth:
    Click image for larger version. 

Name:	Resthealth1.png 
Views:	1 
Size:	8.6 KB 
ID:	139150
    Chkdsk:
    Click image for larger version. 

Name:	scndsk1.png 
Views:	1 
Size:	32.7 KB 
ID:	139151

    The HTML file can be found here.
    Thanks again.

    Thanks again.
      My ComputerSystem Spec
  10.    12 Jun 2017 #20
    Join Date : Apr 2017
    Posts : 8,639
    windows 10 professional version 1607 build 14393.969 64 bit

    The HTML link using onedrive was not readable. Please find another method to post.
      My ComputerSystem Spec

 
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