Windows 10: Update to Version 1703 from 1607 wants accelerometerDLL.dll Solved

  1.    05 Jun 2017 #1

    Update to Version 1703 from 1607 wants accelerometerDLL.dll


    Windows just updated my HP Laptop to Version 1703 from 1607 and just after the update I got a screen shown in the attachment. The update is says, "The code execution cannot proceed because accelerometerdll.DLL was not found. Reinstalling the program may fix this problem." Is this really needed and what do I do now?

    Thank you.
    Attached Thumbnails Attached Thumbnails 2017-06-05_15h41_02.png  
      My ComputerSystem Spec

  2.    05 Jun 2017 #2

    Hi, perhaps
    AccelerometerSt.exe System Error - Microsoft Community

    And this about an HP laptop may be relevant
    accelerometer - accelerometerSt.exe isnt compatible with latest windows 10 update - Super User

    It seems this is an HP related issue, so you might want to check the HP forum and support.
      My ComputerSystem Spec


  3. Posts : 16,386
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Jun 2017 #3

    See if this link is useful:

    Download Microsoft Visual C++ 2015 Redistributable Update 3 RC from Official Microsoft Download Center

    Alternatively uninstall HP drive guard via the control panel.
    Perform the upgrade.
    After the upgrade go the HP web site: (software and drivers)
    HP Software and Driver Downloads for HP Printers, Laptops, Desktops and More | HP® Customer Support

    Enter your serial number or product number.
    They are easily viewed if you you launch the HP support assistant.
    Select the operating system.
    Install the windows 10 approved drivers for your configuration.
    If you post your product or serial number I can view the web site for you to find the driver/application
      My ComputerSystem Spec


  4. Posts : 531
    Windows 10 Pro 17133.73
       05 Jun 2017 #4

    I have a HP Pavilion Notebook 17-g121wm and I have the HP 3D DriveGuard Software (HP ProtectSmart Hard Drive Protection) installed in Windows 10 1703 (15063.332) and I have not had any issues with it. Here is the link for my specific software:

    https://support.hp.com/us-en/drivers.../model/8961418

    Click on Software Solutions near the bottom of the listed Software and Drivers.

    You may need to uninstall and reinstall the HP 3D DriveGuard Software.

    Check the HP website for you particular model.
      My ComputerSystem Spec


  5. Posts : 16,386
    windows 10 professional version 1607 build 14393.969 64 bit
       05 Jun 2017 #5

    JJG10 please post a link similar to tacit99. The HP drive guard has different requirements if you are using RAID. Are you using either hardware or software RAID?
      My ComputerSystem Spec

  6.    05 Jun 2017 #6

    zbook said: View Post
    JJG10 please post a link similar to tacit99. The HP drive guard has different requirements if you are using RAID. Are you using either hardware or software RAID?
    Thank you. No, I have no RAID here.
      My ComputerSystem Spec


  7. Posts : 901
    Windows 10 Professional
       05 Jun 2017 #7

    Sorry if this is irrelevant, but I skipped reading the replies above.


    Check out this link:
    Solved: Error on start-up: "AccelerometerSt.exe – System Error - HP Support Forum - 6154155

    Try to install that suggested program: http://ftp.hp.com/pub/softpaq/sp78001-78500/sp78033.exe


    See if that worked.
      My ComputerSystem Spec

  •    08 Jun 2017 #8

    Thank you to all who replied. The problem seems to have self corrected. Go figure!
      My ComputerSystem Spec

  •    08 Jun 2017 #9

    Good- perhaps you threatened to drop it...
      My ComputerSystem Spec


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