New
#1
Windows 10 Feature Update | Bricked device - No Safe Mode
Hello, I've had this computer for a couple of years now, and it is the only machine have that's fast enough to do what I need (I'm a 3D graphics artist for video games), so I can't do any work at all until I get this fixed (I work from home) so this needs fixing as soon as possible really.
i generally ignore Windows updates, I had horrible experiences with 8 and 8.1 so I avoid them like the plague these days, but it had been pestering me for a while and I had a few hours to kill so I went for it.
i didn't write down the update number but it was a feature update, but I have no information beyond that as I can't get at anything.
the update seemingly downloaded fine, nothing out of the ordinary, computer didn't crash or anything like that, but when the computer wanted to restart I clicked the "Update and Restart" option in the Start menu, it restarted as you'd expect, took about an hour to finalise the update, restarted again, and after the bios and manufacturer loading screens, it just hangs on a black screen with the windows 10 spinning dots about 5 6ths of the way down the screen, and just spins.
initially I thought it was just finalising the update as it had taken so long to download and install it, but after 36 hours uptime I started to get worried, I restarted it, and restarted it, and again, tried unplugging everything and restarting it, ran off onboard graphics and restarted it, nothing, just this blank screen with the loading thing, for hours.
i have looked this up rather extensively over the last 4 days and most people have said that unplugging their wireless mouse dongle fixed it, which is why I unplugged everything but nothing I have tried has worked so far.
as far as safe mode is concerned, normally Windows will suggest safe/recovery mode after 3 failed starts, but Windows doesn't seem to notice it is failing to load, it doesn't seem to care that I have forcibly shut it down either, so I have no access to any kind of recovery mode or anything like that.
no really sure what to do beyond what I have which is why I am here.
sorry for any bad punctuation, I'm on an iPad at the moment, as it is the only thing, apart from a phone that I have with Internet access.
thanks for any help in advance,
Kyle Briggs.