1.    30 May 2017 #1
    Join Date : Aug 2015
    Posts : 16
    Win 10

    need to recover from odd desktop screen


    A friends PC has this odd desktop screen when starting up. I suspect that he has altered something by accident but cannot see what he has done. Can anyone suggest a cure.

    Thanks

    bobkat
    Attached Thumbnails Attached Thumbnails IMG_1481.JPG  
      My ComputerSystem Spec
  2.    30 May 2017 #2
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,987
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by bobkat View Post
    A friends PC has this odd desktop screen when starting up. I suspect that he has altered something by accident but cannot see what he has done. Can anyone suggest a cure.

    Thanks

    bobkat
    @bobkat

    Quite likely your friend has it in Tablet Mode. Check this setting in the Action Menu, bottom right of taskbar. If highligted, it is on, click to turn it off.

    Click image for larger version. 

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      My ComputersSystem Spec
  3.    31 May 2017 #3
    Join Date : Aug 2015
    Posts : 16
    Win 10
    Thread Starter

    Thanks for that info. He is 94 and not too well at the moment and tends to press buttons to try them out.

    I have never noticed that option on my own PC but on your instruction found it this morning.

    I shall call on him and try it out.

    Again, thanks.
    Bobkat
      My ComputerSystem Spec
  4.    31 May 2017 #4
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,987
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by bobkat View Post
    Thanks for that info. He is 94 and not too well at the moment and tends to press buttons to try them out.

    I have never noticed that option on my own PC but on your instruction found it this morning.

    I shall call on him and try it out.

    Again, thanks.
    Bobkat
    Best wishes to your friend. Hope this straightens things out. TC
      My ComputersSystem Spec
  5.    31 May 2017 #5
    Join Date : Jul 2015
    Posts : 877
    Windows 10 Home

    "I shall call on him and try it out. ... Again, thanks. Bobkat"

    You might try installing Teamviewer ( https://www.teamviewer.com/en/download/windows/ ) on both his and your computer so you can hook up remotely and fix issues quicker for him. I do this for a few elderly family members, none as old as 94 though, God Bless Him.
      My ComputerSystem Spec
  6.    02 Jun 2017 #6
    Join Date : Aug 2015
    Posts : 16
    Win 10
    Thread Starter

    Hi again. Ifirst carried out your suggestion on my own laptop and I was able to switch touch screen on and off. no problem. Today, I went across to my friend fully sure that I was going to cure his screen problem.

    Afraid not. Switching the button for touch screen did nothing on his PC. Any further suggestions would be gratefully received. His monitor is a fairly large LG TV/Montor combined but he doesn't have it set up as a tv. Not sure if it would have any effect anyway.

    I found out today that he is 94 on next Friday. I am only 82.

    bobcat
      My ComputerSystem Spec
  7.    02 Jun 2017 #7
    Join Date : Oct 2014
    Arnold, MD
    Posts : 28,987
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)

    Quote Originally Posted by bobkat View Post
    Hi again. Ifirst carried out your suggestion on my own laptop and I was able to switch touch screen on and off. no problem. Today, I went across to my friend fully sure that I was going to cure his screen problem.

    Afraid not. Switching the button for touch screen did nothing on his PC. Any further suggestions would be gratefully received. His monitor is a fairly large LG TV/Montor combined but he doesn't have it set up as a tv. Not sure if it would have any effect anyway.

    I found out today that he is 94 on next Friday. I am only 82.

    bobcat
    Only other thing I can think of off the top of my head, the system thinks it really is a "tablet". You could try uninstalling the device and driver, reboot, and let Windows try to recognize the LG/Monitor again. Sometimes if you mess too much with cables or settings it gets confused real fast.
      My ComputersSystem Spec
  8.    02 Jun 2017 #8
    Join Date : Aug 2016
    S/E England
    Posts : 4,506
    10 Home x64 (1709) (10 Pro on 2nd pc)

    In Settings > System > Tablet mode the default at sign-in is to 'Use the appropriate mode for my hardware'. You can change this to always use desktop mode.
      My ComputersSystem Spec

 


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