Problem opening jpeg pics in W10

Hi

After reloading W10 due to it being unable to restore any points I then installed the huge Creative update after being told this would fix it which I believe the Autumn update caused the facility to restore defunct. Now I can't open any jpeg picture just by double-clicking on it. I can by opening a photo inside any viewing app program but not by double-clicking it. Even after making any app a default it still doesn't open the jpeg. The app default window springs up every time I tick the box and asks 'how do you want to open this file?' and I tick the 'always use this app to open jpeg files' box but nothing else happens apart from the desktop refreshing and the window opening again. I've run the troubleshooter for installed apps and it told me there is a problem. Then it told me 'not fixed'. I ran a sfc but there's nothing wrong. Any ideas?

TIA

dalchina said:

Hi,
1. Problems with System Restore and failing to restore are far from uncommon.
There's a huge thread on error 80070091 for example, with the outcome, if that's the error you were having.

The Restore works now after installing the Creative update.


2. I'm wondering what sort of 'reload' you did of Win 10?

- reset? in-place upgrade repair install?

It was a reset keeping all my files intact.

Then you
- was that an update or a clean install (which you could have done, had you wished).

It was a clean reset. There are 2 options with a reset: keeping all files or deleting them.

It's not worth such massive activities simply to fix system restore- it can fail for a variety of reasons, and some people here use it if it happens to work, but don't rely on it, or prefer to use disk imaging alone - which is a far more complete and comprehensive way of making sure you can recover your PC to a working state, and which we highly recommend.

I'll have to learn how to do this first.

JPEG issues.
1. What error did the troubleshooter give you?

It just said 'not fixed'.
2. If you clean installed the creator's edition, I would hope there wasn't a problem with the universal apps. (See question above).

No, there's only a problem with photos.

3. What are you trying to associate jpegs with? Photos? A desktop program?

Powersoft Photo Viewer, Paint, Photos...

4. Please post a screenshot like this:



5. Does Photos open successfully?

No, not when double-clicking only on jpegs. Other photo files like png do open.

And there is this
Reinstall and Re-register Apps in Windows 10 Windows 10 Performance Maintenance Tutorials

I've tried the Powershell fix for photos but the problem remains. I've made Photos the default app in the settings too for opening photos but the problem remains. I've run the apps troubleshooter downloaded from M$ which said there was corruption and afterwards it said 'fixed'. But the problem remains.



Many thanks for replying.