Windows 10: File Explorer Crashes Due To Quick Access - Registry Fix?

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  1.    27 May 2017 #1

    File Explorer Crashes Due To Quick Access - Registry Fix?


    I was following a guide suggesting putting custom items in the File Explorer Quick Access Panel.
    I think I actually set something already in the quick panel - or a "divider line", which I was trying to move to the right so I could see what was in the quick panel already - to be in the quick panel.
    At which point File Explorer crashed.
    An attempt to open it, whether from a desktop folder or the taskbar, crashes (and also wipes and reups the taskbar contents).
    Opening File Explorer Options from the start button, clearing the cache and unticking the two boxes for showing history in the Quick Access panel does NOT help.
    Basically, I've lost file explorer. There must be registry entries that could reset the Quick Access to its original state.
    Help!
    Thanks)
      My ComputerSystem Spec

  2.    27 May 2017 #2

    Wombat Pete said: View Post
    I was following a guide suggesting putting custom items in the File Explorer Quick Access Panel.
    I think I actually set something already in the quick panel - or a "divider line", which I was trying to move to the right so I could see what was in the quick panel already - to be in the quick panel.
    At which point File Explorer crashed.
    An attempt to open it, whether from a desktop folder or the taskbar, crashes (and also wipes and reups the taskbar contents).
    Opening File Explorer Options from the start button, clearing the cache and unticking the two boxes for showing history in the Quick Access panel does NOT help.
    Basically, I've lost file explorer. There must be registry entries that could reset the Quick Access to its original state.
    Help!
    Thanks)
    Hi Pete, Welcome to tenforums!

    Do you have a link to that guide?
      My ComputerSystem Spec

  3.    27 May 2017 #3

    Thank you, kind sir.
    Here it is, it's pretty informative. ​Windows 10 tips, tricks, secrets, and shortcuts: File Explorer | ZDNet
      My ComputerSystem Spec

  4.    27 May 2017 #4

    Wombat Pete said: View Post
    Thank you, kind sir.
    Here it is, it's pretty informative. ​Windows 10 tips, tricks, secrets, and shortcuts: File Explorer | ZDNet
    K, thanks for the link, that's pretty straight forward.
    Did you try restarting Explorer or the PC?
    Any details of what happened would help a lot.
      My ComputerSystem Spec

  5.    27 May 2017 #5

    Edwin said: View Post
    K, thanks for the link, that's pretty straight forward.

    Did you try restarting Explorer or the PC?
    Any details of what happened would help a lot.
    Straightforward - agree.
    Yes, I restarted the PC. Didn't help (I thought it would, actually - that the reset settings in the File Explorer settings would take. Alas...)
    As I say, it was clearly connected to an attempt to add things to the Quick Access panel, which seemed like a good idea. I added things in the pre-set menu - they added up to a point, then were "beyond" the vertical-line divider. I tried to move that to the right - didn't move. I tried to add other things to the access panel by right clicking and selecting "add to quick access panel," or whatever it is, but they didn't seem to add. What I think really did it was... I may have right-clicked on the vertical divider on the right end of the visible access panel and come up with a menu from which I selected "add to quick access panel."

    Now I'm where I am as described above. Did that answer your question?
      My ComputerSystem Spec

  6.    30 May 2017 #6

    No ideas?
      My ComputerSystem Spec

  7.    30 May 2017 #7

    Do you have a system restore point you can use?

    Failing that, do you use any form of disk imaging so you can restore your PC from a disk image you have previously created?
    The routine use of disk imaging is what we strongly and repeatedly recommend people use so they can recover from difficult situations without technical help - e.g. Macrium Reflect (free) + its boot disk + external storage for image sets.
      My ComputerSystem Spec

  •    30 May 2017 #8

    Radical


    That's a bit radical, isn't it? I'd have to remember what I did since then to reproduce it.
    I'd rather actually fix the problem.
    Isn't there a program or Windows function that repairs the OS and might find and repair this? I seem to remember something like that.
      My ComputerSystem Spec

  •    30 May 2017 #9

    I'm sorry, you seem unfamiliar with the terminology.

    System Restore has been around since Windows XP.
    Isn't there a program or Windows function that repairs the OS and might find and repair this?
    Yes- it's System Restore.

    It reverses changes made in key areas back to the date of the restore point chosen.

    Have you ever enabled System Restore? Do you recognise the term?
    Click image for larger version. 

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    (There are other repair tools and techniques, but I expect here we're looking at registry changes, so you need a tool that deals with that).

    System Restore is often used to reverse a recent change - if it works (and it doesn't always!)
      My ComputerSystem Spec

  •    30 May 2017 #10

    I appreciate it, but no, system restore is not what I mean. It puts the system back into a previous state. It doesn't examine the OS, searching for issues in libraries, missing files, etc.

    BUT I think that kind of thing exists (or used to). I think I used it once upon a time.

    (System restore is more a "lite" form of the old typical MS fix - you reinstall the operating system, do everything from the start, a ton of work and lost settings, etc., because we don't want to be bothered actually providing support/fixing the problem. System restore a good thing to have in the event of a catastrophe, but this shouldn't require that.)
      My ComputerSystem Spec


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