Can't move or rename folders

  1. Posts : 45
    Windows 10 Home 64 bit 1909

    Can't move or rename folders

    When I try to move or rename a folder I get

    Can't find the specified file.
    Make sure you specify the correct path and file name.

    It seems that right-clicking would tell windows where the folder is. When I make a new folder it comes as Folder 1, Folder 2 etc. When I try to paste in a name I get the same message then get Folder 1 as the folder name. This just started a few hours ago. I haven't installed any new programs since May 9. A few days ago I couldn't move files from right pane to left in Explorer but that fixed itself somehow. Thank you for your time reading this and hope you can help with this.
    Last edited by chuckp; 24 May 2017 at 01:20. Reason: new info
      My Computer

  2. Posts : 43,199
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Hi, could you advise if this happens with all folders, or only those containing files where the path length + the file name exceeds Windows' limit of 160 characters?
    Path name too long.
      My Computers

  3. Posts : 45
    Windows 10 Home 64 bit 1909
    Thread Starter

    All Folders

    All folders. I can move and rename individual files with no problem.
      My Computer

  4. Posts : 43,199
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Ok, let's try basics..
    1. Does this happen in Safe Mode?
    2. If you created a new account for test purposes, and boot normally, does it happen in that account?
      My Computers

  5. Posts : 45
    Windows 10 Home 64 bit 1909
    Thread Starter

    Still not

    Can't rename/move in safe mode and for some reason won't let me make a new user account.
      My Computer

  6. Posts : 43,199
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Seems something is significantly wrong. Have you ever altered permissions in any significant way?

    Do you have any system restore points you can use?

    History: many people omit this.

    Do you know what happened immediately before this started to happen?
    Any strange event, update, something you installed, migrated to a new disk....?

    If you neither have useful system restore points nor any sort of disk image or recovery disk (we strongly and repeatedly recommend disk imaging which means you have a full backup and can restore your system to a previous working state quickly and without technical help even if your disk fails, your pc becomes unbootable or infected with ransomware - e.g. Macrium Reflect (free) ) then:

    1. From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.

    (This is an elementary maintenance procedure to check and correct your file system).

    2. From an admin command prompt
    sfc /scannow
    To check the integrity of your system files.

    Make sure the result is clear or fixed- else do not proceed.

    If all the above passes - and it often doesn't -
    I suggest you try- and no guarantees whatsoever- this is pretty much a last ditch attempt
    Download and install and run's free cautious tool.
    Observe the cautious preparatory steps.
    Then choose all repairs related to correcting permissions.
      My Computers

  7. Posts : 45
    Windows 10 Home 64 bit 1909
    Thread Starter

    Gave up

    I gave up and reinstalled windows and started over. Thanks anyway.
      My Computer

  8. Posts : 43,199
    Win 10 Pro (22H2) (2nd PC is 22H2)

    Sometimes it's the only way.

    Now, how can you protect yourself and often avoid having to clean install, feel secure and save ahuge amount of time and frustration?

    Start using disk imaging routinely, as I believe all regular contributors here do. What is it and why?

    Here's my write-up on the value of disk imaging.

    Everyone who contributes regularly here uses and recommends disk imaging.

    If you use it, you can recover from:
    - a failed disk drive (restore to a new one)
    - ransomware (which encrypts your disk)
    - user error
    - unrecoverable problems from failed updates to problem programs
    - unbootable PC (hardware faults aside)

    Images also act as a full backup- you can extract files too.

    You can even use images to help you move more easily and quickly to a new PC.
    Can be used with Laplink software to transfer your build automatically to another PC

    Imaging can even help you sleep at night knowing you have a second chance.

    Creating disk images lets you restore Windows and all your imaged disks and partitions to a previous working state from compressed copies you have created and kept updated on external storage media, quickly and probably without technical help.

    Many here recommend Macrium Reflect (free) as a good robust solution and more reliable than some others. It’s
    - more feature rich
    - more flexible
    - more reliable
    than Windows Backup and Restore system images.

    It's well supported with videos, help and a responsive forum.

    There are other such programs, free/commercial, some with simpler interfaces, but Macrium R is one of the most robust and reliable.

    How long does it take?
    SSD+ USB3 - maybe 15 mins for the first system image, less thereafter
    HDD + USB2 - maybe 40-50 mins
    That’s with little personal data, few programs installed.
    - of course, depends how much you have on C:
    (You can and should image all your partitions and disks)

    Once you've created your first image, keep it updated with e.g. differential imaging- which images just changes from the first image, more quickly, and creates a smaller image file.

    You need a backup medium - say- twice as large as the total amount of data you are imaging to keep a reasonable number of differential images. This will vary dependent on the number of images you keep, so is only a rough practical guide.

    Some comment that system restore isn't always reliable; if it works and solves the problem, great. But sometimes restores won't work or fail. And of course a restore point only covers a limited number of aspects of the system. That’s where disk imaging comes in.

    (There's a tutorial on Macrium in the Tutorials section, and a couple of videos in the user videos section on this forum)
    Backup and Restore with Macrium Reflect Windows 10 Backup Restore Tutorials
      My Computers

  9. Posts : 3
    Windows 7 Pro

    You can try to download File and Folder troubleshooter winfilefolder.diagcab. It will automatically fix your problem

    1. Launch it.
    2. Check Advanced > Apply repairs automatically and click Next.
    3. Then you follow on-screen instructions and select the options that suits your condition: Renaming or moving files and folders

    Learn more how to use winfilefolder.diagcab by watching this video below

      My Computer

  10. Posts : 1

    I hate when it happens. In future use LongPath tool to solve this problem.
      My Computer


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