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Acer Aspire V keeps freezing - help please!
I am a newbie relatively speaking. My laptop is superb but...........as I go thru the day using it the screen I am on (any screen) suddenly freezes and the only way I can get it back to were I was working is to press Ctrl-Alt-Del (sometimes two or three times and then click task manager to get back either to the screen I was on or sometimes to the home screen!
This happens about 5 or 6 times at no particular intervals. When it works normally it is very fast and accurate. I have Win 10 installed from new (laptop is about 2 years old) and it uses Edge. I have tried not using Edge and opening in IE and there is a slight improvement! I gave up on this because then sometimes the screens do not open to the full size. I have heard that Win 10 is designed for Edge.
I cannot attempt anything really difficult as I am elderly and do not understand some of the terms. I have the same make of tablet (Acer Win10) set up exactly the same with the same desktop (I do not use apps screen) and that never freezes!
Is it something I have installed do you think? I do use Classic Shell as it gives me the old Win 7 look (shows my age!) but I have that on the tablet also and that is ok. Have tried Acer Tech people but they have no aanswer.
Thanks everyone