popup asking me to call windows? now asking me to restore computer

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  1. Posts : 34
    10
    Thread Starter
       #31

    maybe i can try anyways? i think it was windows 10. is a memorex dvd+R sufficient for the CD?
      My Computer


  2. Posts : 1,773
    Windows 10 Home
       #32

    "Most XP files do not run on Windows 10. "

    There are extensive reader comments following the article, dated up to late last month. Many of them are people who, in the last year, tried on Windows 10 and say it worked for them. I downloaded the linked SAM reset iso, it's only 3mb and passed Smart screen and Defender. It seems a simple thing to try since he's locked out now and less complicated for a beginner than a clean install or navigating from a boot cd.
      My Computer


  3. Posts : 34
    10
    Thread Starter
       #33

    i'm kinda stuck now. it says files ready to be written to disc. it asked me before that as usb or cd/dvd & i chose the latter. appreciate your help guys! found out staples virus removal costs 159.99 O.O
      My Computer


  4. Posts : 12,799
    Windows 11 Pro
       #34

    $159 is a lot of money for something you can do yourself in 10 minutes. Plus, Syskey is not a Virus. It's a security feature which is a part of Windows. Just not many people know about it., not even the enterprise people it was written for.
      My Computer


  5. Posts : 16,325
    W10Prox64
       #35

    I have to agree with @essenbe. He and I have both done this for people who have been scammed with the SysKey trick. It's quite simple and painless:. Boot to Kyhi's rescue media, find the backed up files as essenbe described and copy them over to the current location. This will remove the SysKey requirement.
      My Computer


  6. Posts : 414
    Windows 10 Pro
       #36

    Iliveinmyhead said:
    i'm pretty sure this is windows 10 *chance i could be wrong* but yes when we talked to the phone guy, gave remote access. STUPID. I know
    Oh... So, you gave that guy remote access? How come this critical detail not mentioned in the original post?
      My Computer


  7. Posts : 4,453
    Win 11 Pro 22000.708
       #37

    AndreyT said:
    Oh... So, you gave that guy remote access? How come this critical detail not mentioned in the original post?
    Be kind to young people.
      My Computers


  8. Posts : 16,325
    W10Prox64
       #38

    AndreyT said:
    Oh... So, you gave that guy remote access? How come this critical detail not mentioned in the original post?
    He admitted it (although it took until post #8). But, unless you have something constructive to add to the discussion, this comment is really unnecessary.
      My Computer


  9. Posts : 414
    Windows 10 Pro
       #39

    simrick said:
    He admitted it (although it took until post #8). But, unless you have something constructive to add to the discussion, this comment is really unnecessary.
    My comments are constructive by definition. Consider it a form of meta-constructiveness: the one that helps people to ask questions properly. One might argue that in the bigger picture that's the really important one. "A problem well stated is a problem half-solved".
      My Computer


  10. Posts : 16,325
    W10Prox64
       #40

    AndreyT said:
    My comments are constructive by definition. Consider it a form of meta-constructiveness: the one that helps people to ask questions properly. One might argue that in the bigger picture that's the really important one. "A problem well stated is a problem half-solved".
    Whatever.
      My Computer


 

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