Windows 10: popup asking me to call windows? now asking me to restore computer

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  1.    21 May 2017 #31

    maybe i can try anyways? i think it was windows 10. is a memorex dvd+R sufficient for the CD?
      My ComputerSystem Spec

  2.    21 May 2017 #32

    "Most XP files do not run on Windows 10. "

    There are extensive reader comments following the article, dated up to late last month. Many of them are people who, in the last year, tried on Windows 10 and say it worked for them. I downloaded the linked SAM reset iso, it's only 3mb and passed Smart screen and Defender. It seems a simple thing to try since he's locked out now and less complicated for a beginner than a clean install or navigating from a boot cd.
      My ComputerSystem Spec

  3.    21 May 2017 #33

    i'm kinda stuck now. it says files ready to be written to disc. it asked me before that as usb or cd/dvd & i chose the latter. appreciate your help guys! found out staples virus removal costs 159.99 O.O
      My ComputerSystem Spec

  4. essenbe's Avatar
    Posts : 11,121
    Windows 10 Pro and Windows 10 Pro Insider
       21 May 2017 #34

    $159 is a lot of money for something you can do yourself in 10 minutes. Plus, Syskey is not a Virus. It's a security feature which is a part of Windows. Just not many people know about it., not even the enterprise people it was written for.
      My ComputersSystem Spec

  5.    21 May 2017 #35

    I have to agree with @essenbe. He and I have both done this for people who have been scammed with the SysKey trick. It's quite simple and painless:. Boot to Kyhi's rescue media, find the backed up files as essenbe described and copy them over to the current location. This will remove the SysKey requirement.
      My ComputerSystem Spec

  6.    22 May 2017 #36

    Iliveinmyhead said: View Post
    i'm pretty sure this is windows 10 *chance i could be wrong* but yes when we talked to the phone guy, gave remote access. STUPID. I know
    Oh... So, you gave that guy remote access? How come this critical detail not mentioned in the original post?
      My ComputerSystem Spec


  7. Posts : 1,846
    Win 10 X64 Pro 1803 17751.1
       22 May 2017 #37

    AndreyT said: View Post
    Oh... So, you gave that guy remote access? How come this critical detail not mentioned in the original post?
    Be kind to young people.
      My ComputersSystem Spec

  8.    22 May 2017 #38

    AndreyT said: View Post
    Oh... So, you gave that guy remote access? How come this critical detail not mentioned in the original post?
    He admitted it (although it took until post #8). But, unless you have something constructive to add to the discussion, this comment is really unnecessary.
      My ComputerSystem Spec

  9.    22 May 2017 #39

    simrick said: View Post
    He admitted it (although it took until post #8). But, unless you have something constructive to add to the discussion, this comment is really unnecessary.
    My comments are constructive by definition. Consider it a form of meta-constructiveness: the one that helps people to ask questions properly. One might argue that in the bigger picture that's the really important one. "A problem well stated is a problem half-solved".
      My ComputerSystem Spec

  10.    22 May 2017 #40

    AndreyT said: View Post
    My comments are constructive by definition. Consider it a form of meta-constructiveness: the one that helps people to ask questions properly. One might argue that in the bigger picture that's the really important one. "A problem well stated is a problem half-solved".
    Whatever.
      My ComputerSystem Spec


 
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