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  1.    19 May 2017 #1
    Join Date : Apr 2014
    Posts : 626
    Windows 10 Pro Insider Preview (14971)

    OneDrive won't start


    I am unable to manually start the OneDrive app on my PC that syncs with the cloud. The little 'circle of progress' shows for less then a second, then... nothing. Any ideas?

    TIA...
      My ComputerSystem Spec
  2.    19 May 2017 #2
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    What happens when you go to File Explorer and just click on OneDrive?

    Have you ever saved any files in OneDrive?

    What happens when you open OneDrive and drag and drop a file into OneDrive?
      My ComputerSystem Spec
  3.    19 May 2017 #3
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    The reason why I asked you all of that is because I use OneDrive as a regular file location, I am unaware that there is an app that relates to OneDrive.
      My ComputerSystem Spec
  4.    19 May 2017 #4
    Join Date : Mar 2015
    New Mexico
    Posts : 1,327
    Windows 10 Pro,

    There is one other thing that I just thought of. How are you signed into your Windows 10 device, with a local account or a Microsoft account? You might not be able to access OneDrive storage if you are signed into your device using a local account.
      My ComputerSystem Spec
  5.    19 May 2017 #5
    Join Date : Jul 2015
    Florida
    Posts : 210
    Windows 10 Pro 64-bit

    My OneDrive is syncing correctly, and neither the Taskbar icon, or the files in OneDrive have any indicators like say Dropbox does (green circle with checkmark). When OneDrive syncs it shows a blue circle icon on the OneDrive cloud icon on the Taskbar, but goes away when sync is complete. Are you sure you're not just thinking it's not working because there is no "sync OK" indicator? If you add/remove a file does it show the sync indicator, and then it goes away? If so then it's working correctly.
      My ComputerSystem Spec
  6.    19 May 2017 #6
    Join Date : Jul 2015
    Posts : 3,694
    10 Pro

    Quote Originally Posted by Bobby Phoenix View Post
    My OneDrive is syncing correctly, and neither the Taskbar icon, or the files in OneDrive have any indicators
    There should be an indicator if you hover your cursor over the taskbar icon.

    If it isn't working there are logs in C:\Users\<User Name>\AppData\Local\Microsoft\OneDrive\logs which may give a clue.
    Attached Thumbnails Attached Thumbnails Capture.PNG  
      My ComputerSystem Spec
  7.    19 May 2017 #7
    Join Date : Jul 2015
    Florida
    Posts : 210
    Windows 10 Pro 64-bit

    Quote Originally Posted by lx07 View Post
    There should be an indicator if you hover over the taskbar icon.

    If it isn't working there are logs in C:\Users\<User Name>\AppData\Local\Microsoft\OneDrive\logs which may give a clue.
    Yes I get that pop-up when I hover, but I was talking about the static icon. It doesn't show anything like Dropbox or Windows Defender does. And you can tell if it's working by it being white. If it's not working the color changes to an off grey. A lot darker that what you see here.

    Click image for larger version. 

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      My ComputerSystem Spec
  8.    19 May 2017 #8
    Join Date : Jul 2015
    Posts : 870
    Windows 10 Home

    sgage: I am unable to manually start the OneDrive app on my PC that syncs with the cloud. The little 'circle of progress' shows for less then a second, then... nothing. Any ideas?

    I've occasionally had this happen also, where I click the tile or shortcut and nothing happens. You could try two things.
    1) reset Onedrive. Win+R, type - %localappdata%\Microsoft\OneDrive\onedrive.exe /reset It may take a minute or two for icon to reappear. This will totally resync all your content so it may take a while.
    If the icon does not reappear after reset and 5 mins, then force it by Win+R, type - %localappdata%\Microsoft\OneDrive\onedrive.exe then OK
    2) r-click system tray icon, then Settings, then Account tab. Click 'Unlink this PC' You'll be prompted to set up your account again with your MS sign-in as if you're a first time user.
    Good Luck
      My ComputerSystem Spec
  9.    20 May 2017 #9
    Join Date : Apr 2014
    Posts : 626
    Windows 10 Pro Insider Preview (14971)
    Thread Starter

    Quote Originally Posted by mrgeek View Post
    sgage: I am unable to manually start the OneDrive app on my PC that syncs with the cloud. The little 'circle of progress' shows for less then a second, then... nothing. Any ideas?

    I've occasionally had this happen also, where I click the tile or shortcut and nothing happens. You could try two things.
    1) reset Onedrive. Win+R, type - %localappdata%\Microsoft\OneDrive\onedrive.exe /reset It may take a minute or two for icon to reappear. This will totally resync all your content so it may take a while.
    If the icon does not reappear after reset and 5 mins, then force it by Win+R, type - %localappdata%\Microsoft\OneDrive\onedrive.exe then OK
    2) r-click system tray icon, then Settings, then Account tab. Click 'Unlink this PC' You'll be prompted to set up your account again with your MS sign-in as if you're a first time user.
    Good Luck
    Thanks mrgeek, and to all of you for your suggestions! The reset of OneDrive did the trick. This was the first time I've encountered this issue. I tried a few other things I picked up from internet searching, but the reset worked. Thanks again!
      My ComputerSystem Spec
  10.    20 May 2017 #10
    Join Date : Jul 2015
    Posts : 870
    Windows 10 Home

    Good to hear. I use Onedrive a lot to share content. Please mark topic solved so others with the same issue can find your thread easier. Thanks and Cheers
      My ComputerSystem Spec

 
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