1.    18 May 2017 #1
    Join Date : May 2017
    Posts : 2
    Windows 10

    Can't open folders and control panel.

    I can't open folders, or right click them... when i try to do it the screen goes blank for a few seconds then all my icons refresh and nothing else happens.

    I tried to change the size of my "text, apps and other items" to 125% and 100% ( i had 100% when this started to happen ) and it does not work...

    Also this is likely not a virus since i tried using 3 anti-viruses to get ride of it and my base program is karspersky ( wich is pretty good as far as i know )

    The control panel dosent work either wich makes things a lot harder since i use it a lot...

    Can anyone help plz ?
      My ComputerSystem Spec
  2.    18 May 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 11,051
    Win 10 Pro (1703)

    Hi, this sounds like a conflicting shell extension causing explorer to crash. You may learn more from your Reliability History (type Reli in Cortana's search bar and explore any red crosses).

    Download and run shellexview (free); hide all MS extensions, disable all others and see if the problem disappears. (And note the 32 bt option may expose more).

    Note this may not disable all shell extensions- if not try e.g. Glary Utilities and its context menu manager.

    If the problem disappears, enable extensions singly or in groups (no log off needed) and find the culprit.
      My ComputerSystem Spec


Similar Threads
Thread Forum
Control Panel Won't Open
https://www.youtube.com/watch?v=miD5kAwI69M&feature=youtu.be I upgraded this computer to Windows 10 a while ago and I have noticed that some things will close immediately or soon after you open them. Control Panel is the biggest offender of this....
General Support
General Tips Open Control Panel in Windows 10
How to Open the Control Panel in Windows 10 You can use Control Panel to change settings for Windows. These settings control nearly everything about how Windows looks and works, and you can use them to set up Windows so that it's just right for...
won't let me open Settings or control panel
Hey, ever since i upgraded to windows 10, whenever I try to get onto control panel or settings it says "this operation has been cancelled due to restrictions in effect on this computer please contact your system admin" when I am the admin and I have...
General Support
Unwanted folders in control panel
Hello, After upgrading to Win 10 I noticed three old folders that are unusable, which are circled in the below picture how can I get ride of them? 36410
General Support
Solved NVIDIA Control Panel won't open
I can't get the NVIDIA Control Panel to open. I click on it through the Windows Control Panel and the cursor will spin for a few seconds, and you can see the process start and run for a few seconds in the Task Manager, then it stops. Will not open...
Graphic Cards
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 13:45.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums