Windows 10: Recovery drive issue

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  1.    16 May 2017 #11

    Ok I installed the flash drive, turned it on and pressed F12, and finally it's showing these options on the screen. What do you guys think I should do next? Should I try the Samsung SSD boot option?

    Use the up and down arrow keys to move the pointer to the desired boot device.
    Press Enter to attempt the boot or ESC to Cancel. (* = Password Required)

    Boot mode is set to: UEFI; Secure Boot: ON

    Windows Boot Manager
    UEFI: SAMSUNG SSD PM851 M.2 2280 256GB
    UEFI: USB MassStorage Device

    BIOS Setup

    BIOS Flash Update
    Change Boot Mode Settings

      My ComputerSystem Spec

  2.    16 May 2017 #12

    Sure, try the SSD first. Windows Boot Manager would normally be just the standard Windows 10 installation.
      My ComputerSystem Spec

  3.    16 May 2017 #13

    NavyLCDR said: View Post
    Sure, try the SSD first. Windows Boot Manager would normally be just the standard Windows 10 installation.
    Ok I tried the SSD boot option, but the screen just went dark again. I then tried booting from the USB flash drive and it worked! I now have a windows desktop displayed with 24 different icons. What does this mean? Is it fixed? What should I do next? Thanks again!
      My ComputerSystem Spec

  4.    16 May 2017 #14

    The first thing I would try from Kyhi's Recovery Tools is run Macrium Reflect. Under the restore menu is a utility to Fix Windows boot problems. Run that utility. Try rebooting normally.

    If that doesn't fix it, then I would go back to Kyhi's Recovery Tools, run Command Prompt from there and enable Safe Mode using option three here:
    Boot into Safe Mode on Windows 10 Windows 10 Performance Maintenance Tutorials

    If the computer will boot into safe mode, then I would probably try uninstalling the display adapter in Device Manager - and click the checkbox for uninstalling the driver too. Once the display adapter is uninstalled, disable safe mode booting using option 2 here:
    Boot into Safe Mode on Windows 10 Windows 10 Performance Maintenance Tutorials

    except instead of checking the box for safe mode, you would make sure it is not checked and apply, then reboot.
      My ComputerSystem Spec

  5.    17 May 2017 #15

    I ran the boot repair in Kyhi's recovery tools. It still didn't work. I tried a few other things, but ended up downloading Windows 10 to a flash drive from the Microsoft site using the other computer, then re-installed windows. I skipped past both times it asked for the key, and it must have found it on the hard drive, because it's working and Office is re-installed. A couple minor quirks found so far, such as the trackpad doesn't awaken the screen, I have to left click. Also, the option to require the password after sleep is greyed out. Otherwise, everything seems to be working fine. Thanks again for all your help!
      My ComputerSystem Spec

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