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#1
BSOD random restarts on new hardware, error 0x00000124
Hi guys. Please help if you can.
Problem:
For some reason my computer reboots randomly. It happens under load after five hours of work, or after two minutes after booting into Windows. I get the following BSODs (.dmp files in the attachment):
- WHEA_UNCORRECTABLE_ERROR (most of the time): The bugcheck was: 0x00000124
- DRIVER_IRQL_NOT_LESS_OR_EQUAL (only once so far): The bugcheck was: 0x000000d1
I was trying to debug the problem myself using WinDbg and .dmp files from the C:\Windows\Minidump folder, but failed to resolve symbol issues:
- *** WARNING: Unable to verify timestamp for ntoskrnl.exe
- *** ERROR: Module load completed but symbols could not be loaded for ntoskrnl.exe
This debugging problem drives me crazy... tried many things but nothing works. Nevertheless, I need to find out what is failing and not how to debug Windows dump files. So, could anyone please help me to read these files and tell what is inside them? I guess they should more or less point to the problem.
Additional information:
I constantly monitor the temperatures and the voltages on the mainboard and the CPU and they are stable, meaning that the voltages are not dropping under load and the CPU temperature is never critical (also immediately goes back to idle temperature when finished working). I also tried CPU stress tests and memory tests. Both seems to be working.From what I read so far it should be a hardware issue (WHEA_UNCORRECTABLE_ERROR), but it would be nice to know what exactly is failing. Another argument for hardware theory: Linux also fails on the same set up but there is nothing in the logs, while Windows outputs a BSOD (appreciate it, thanks Windows:)).
Configuration:
Minimum set up. All hardware is brand new.
Windows 10 Pro 64, 10.0.14393
i7-7700K 4.2GHz processor
Asus z270g mainboard with the latest BIOS 0906
Corsair RM750x PSU
Noctua NH D9L cooler
G.Skill F4 DDR4 2133MHz RAM (2x8GB)
250 GB Samsung 850EVO SSD
NO GPU
Just reading the .dmp files would already be a great help. Thank you.
Last edited by eeaga; 16 May 2017 at 15:30.