Windows 10: Run disk from portable disk drive

Page 2 of 2 FirstFirst 12
  1. Fafhrd's Avatar
    Posts : 1,927
    Windows 10 x86 14383 Insider Pro and Core 10240
       16 May 2017 #11

    There is probably no driver for optical disk.

    There is no technical support for HP available for the next day or so - Wanacrypt ??

    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	185.1 KB 
ID:	135271

    You see Ryan to get help they want your product number, or else there are 2066 pages of support to go through:

    Click image for larger version. 

Name:	image.png 
Views:	1 
Size:	180.9 KB 
ID:	135272
      My ComputersSystem Spec

  2.    16 May 2017 #12

    The disk management screenshot shows that the drive is not being recognized by Windows. Is there an exclamation point for a piece of hardware or any "unknown devices" showing in Device Manager? Have you looked at the manufacturer's website for the external disk drive to see if they have a Windows driver available? Windows 7 driver might work, Windows 8 driver would most definitely work, of course Windows 10 driver would be the best.
      My ComputerSystem Spec

  3. SIW2's Avatar
    Posts : 461
    trying to install win10
       16 May 2017 #13

    From the link I posted hours ago:
    "In Windows, search for and open Device Manager
    If DVD/CD-ROM drives is not in the list, skip to Resetting the computer power."
      My ComputerSystem Spec

  4. Fafhrd's Avatar
    Posts : 1,927
    Windows 10 x86 14383 Insider Pro and Core 10240
       16 May 2017 #14

    Didn't really give a lot of information to the OP.

    HP Support - resetting notebook power to detect DVD said:
    Step 4: Resetting the computer power

    Under certain conditions the drive might lose communication with Windows even after restarting Windows, which can cause problems with CD or DVD detection. Resetting the computer power can fix this problem. To reset the drive, follow these steps:

    1. Press and hold the power button for 5 seconds to turn your computer completely off.
    2. Wait until the computer fully shuts down, then disconnect the power cord from the computer.
    3. If you have a notebook computer, remove all batteries from their compartments, wait 10 seconds, then reinsert the battery (or batteries). If your notebook computer has a battery that is sealed within the computer's case, a battery that cannot be removed easily, skip this step.
    4. After waiting at least 10 seconds, reconnect power to the computer.
    5. Turn on the computer and wait for Windows to start. If any messages open stating that Windows is installing new hardware, wait for Windows to finish before checking to see if the CD/DVD drive is available.

    If the drive is still missing after resetting power, check the drive cable connections on desktop computers, or clear the upper and lower registry filters for notebook computers.
    "RESETTING" is a loaded word with Windows versions 8 - 10 and refers to a Windows recovery function with potentially unfortunate consequences for the unaware.

    The STEP 4: instructions are a little more complete, but omit an important step. The drive with disk inserted must be connected to the laptop before restarting the laptop. Then, if the USB and DVD drivers are loaded at boot time, the DVD may be available for use.
      My ComputersSystem Spec

Page 2 of 2 FirstFirst 12

Related Threads
If I select "break mirror" on a mirrored disk in disk manager, will that disk get a new drive letter assigned, or will it keep the original drive letter? (I want disk#1 to keep the original "D:" as drive letter, and assign a new drive letter to...
I am running Windows 10 Pro. I have an old 1Tb drive that used to be the boot (C) drive and also had partitions for two additional drives. I since replaced that 1Tb drive with an SSD and another 2Tb second internal drive. I've inserted the...
My OS had too many issues since I upgraded fromWin 7, installing Win 10 on top. So I decided to Clean the disk, format it and make a fresh installation. Before installing I turned the PC off and disconnected the other disks (please refer to my...
Hey guys, I have an issue that suddenly appeared. My 500GB SSD has apparently not enough space on it anymore. Sadly, that cant be true since only half of it is used and I have absolutely no idea how to fix that. Not even deleting stuff changes...
- Good morning Folks! :) I thought this would be simple: 1TB HDD with Two 500GB Partitions E: & Z:. Having available space in E: and needing more in Z: I performed a "Shrink" on E: of 75GB then "Expanded" Z: to the full amount available. I was...
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 19:40.
Find Us