Windows 10: I cannot get to the log in screen with windows 10

  1.    15 May 2017 #1

    I cannot get to the log in screen with windows 10

    Hey guys, this is a new issue with me and I haven't been able to find any solution that works so I figured I would make a post.

    When I boot up my laptop it gets to the pre-login screen and then the entire system hangs. If I click or press any buttons to get to the actual log in screen it takes minutes for the screen to change and even when it does no log in prompt appears on screen. None of the utility buttons appear at the corner of the screen and, as I said before, there is no way for me to log in. ctrl+alt+delete does nothing and I'm stumped. Does anyone know what's going on here?
      My ComputerSystem Spec

  2.    15 May 2017 #2

    Might want to try safe mode using option three here:
    Boot into Safe Mode on Windows 10 Windows 10 Performance Maintenance Tutorials
      My ComputerSystem Spec

  3.    15 May 2017 #3

    Can't get to the command prompt. No inputs work.
      My ComputerSystem Spec

  4.    15 May 2017 #4

    Boot from a Windows 10 USB flash drive or DVD. Under the repair option in the advance troubleshooting menus is command prompt.
      My ComputerSystem Spec


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