1.    15 May 2017 #1
    Join Date : Oct 2016
    Posts : 10
    windows 10

    Reinstalled Win10 into SP3, will not boot, shows multiple version


    I got a surface pro 3 that was having issues, so i tried to wipe it clean, it gave an error about how it was not able to be wiped, I think thats because it was originally Win8 and i installed Win10 on it, so the reset process is not the same. So i went into the recovery and formatted the primary drive, and reinstalled Win10 on it, it did not boot, gave some error. So i went and reformatted my USB Drive to make sure that was no error and redid the ISO and tried to install Win10 again. This time it installed but still would not boot, something about SrtTrail. I did some digging and looked that the "startup repair diagnosis and repair log"

    shows number of root causes = 1

    but everything shows sucessful,

    -check for updates = completed successfully
    -system disk test
    -disk failure diagnosis
    -disk metadata test
    -target OS test
    -volume content check
    -boot manager diagnosis
    -system boot log diagnosis
    -event log diagnosis
    -internal state check
    -check for pending package install
    -boot status check
    -setup state check
    all of these shows sucess then at the bottom it says

    Root cause found: Failure while setup is in progress

    another weird thing about this is that when i try to boot, there are now 3 versions of windows 10, all on the same volume even though i have reformatted the HD everytime before i reinstalled Win10

    currently when it tries to boot, it gives error Windows could not load required file winsetup.dll. The file may be corrupt. To install windows, restart the installation. Error code 0xC1

    please help

    thanks
      My ComputerSystem Spec
  2.    16 May 2017 #2
    Join Date : Oct 2016
    Caledon, Ontario, Canada
    Posts : 4,106
    Windows 10 Pro Build 1703

    Hi truwrxtacy

    First off I would use the media creation tool to create a bootable USB key. When you do so now it will load the Creator Update.

    Follow this tutorial, a link to the Media Creation is within, and watch BIOS settings, you need to disable secure boot and Fast Boot (should the SP3 have these settings)

    Clean Install Windows 10

    Now when you first boot from the USB key and before you start any thing press "Shift + F10" This will bring you to a command prompt. Then enter the following commands to identify and completely wipe SP3 disk. (This will wipe any vendor recovery partitions.)

    diskpart
    List disk (Will give you a list of disks, you want your SP3 not the USB number.)
    select disk 0 (ensure zero is where you want to install, your SP3 disk)
    clean
    exit
    exit

    You should then be able to proceed with installation.


    Ken
      My ComputerSystem Spec

 


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