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  1.    15 May 2017 #1
    Join Date : Apr 2017
    Posts : 13
    Windows 10 x64

    Turn Windows Features On or Off blank


    Hello, everytime I would open Turn Windows Features On or Off it would say "Please Wait" for a few seconds and then everything would be white. I tried sfc /scannow and it couldn't fix it, I tried dism /online /cleanup-image /restorehealth and it said it didn't have a source even though it was meant to use Windows Updates.
      My ComputerSystem Spec
  2.    15 May 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,928
    Win 10 Pro (1703)

    Hi, I guess your question is 'Can you help me fix this?'

    Could you tell us what your Windows build is please?
    (Windows key + R, winver).

    (If the Creator's build, there's a known problem with DISM - with a fix posted in a long thread on that in this forum).
    Creators update component store shows corruption but unable to repair - Page 9 - Windows 10 Forums
    #90



    If you have updated to the Creator's build, did you notice this only after doing so?
    - i.e. can you think of anything that might have triggered this?
      My ComputerSystem Spec
  3.    16 May 2017 #3
    Join Date : Apr 2017
    Posts : 13
    Windows 10 x64
    Thread Starter

    Version 1511(OS Build 10586.89) I also tried repairing by using the media creation tool and a USB drive and
    I typed this command: DISM /Online /Cleanup-Image /RestoreHealth /Source:esd:I:\sources\install.esd:1
    and got this error:

    Error: 0x800f081f The source files could not be found.Use the "Source" option to specify the location of the files that are required to restore the feature. For more information on specifying a source location, see Configure a Windows Repair Source DISM log file can be found at C:\WINDOWS\Logs\DISM\dism.log
    Last edited by Fir; 16 May 2017 at 05:42.
      My ComputerSystem Spec
  4.    16 May 2017 #4
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,928
    Win 10 Pro (1703)

    Hi, that's a very old build. I would suggest you update it rather than trying to repair it - both involve a very similar Windows install-like procedure.

    Do you have Windows updates turned off? Or simply not working?

    First, try these routine maintenance procedures.
    You must first ensure your disk and file system are sound.

    From an admin command prompt
    [Windows key + X, click command prompt (admin)]
    chkdsk C: /F
    Your PC will need to restart.
    Post back the result, which you can get after a restart as follows:
    How do I see the results of a CHKDSK that ran on boot? - Ask Leo!
    Make sure the result is clear or fixed- else do not proceed.

    The from an admin command prompt
    SFC /SCANNOW
    and report the summary result.

    Also check your disk: is that a HDD or a SDD?
    Download and run Hard Disk Sentinel (trial) and post a screenshot of the result.
      My ComputerSystem Spec
  5.    17 May 2017 #5
    Join Date : Apr 2017
    Posts : 13
    Windows 10 x64
    Thread Starter

    I have Windows Update turned off so I might try to update later.
    My disk is an HDD
    I'll post results later.
    Thanks.
      My ComputerSystem Spec
  6.    17 May 2017 #6
    Join Date : Oct 2013
    Posts : 25,174
    64-bit Windows 10 Pro build 17040

    Hello @Fir,

    If you haven't already, double check to make sure that the Windows Modules Installer service is enabled and set to Automatic to see if that may help.

    How to Start, Stop, Restart, and Disable Services in Windows 10
      My ComputersSystem Spec
  7.    17 May 2017 #7
    Join Date : Apr 2017
    Posts : 13
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by Brink View Post
    Hello @Fir,

    If you haven't already, double check to make sure that the Windows Modules Installer service is enabled and set to Automatic to see if that may help.

    How to Start, Stop, Restart, and Disable Services in Windows 10
    Thanks but I already have Windows Modules Installer working.
      My ComputerSystem Spec
  8.    17 May 2017 #8
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,928
    Win 10 Pro (1703)

    Hi, before you upgrade, please, for your own sanity (!), create a disk image- if you've not done so already as we strongly recommend. Upgrading is a major change, and with change come risks.

    E.g. Macrium Reflect (free) + its boot disk + external storage for images (e.g. 2x the data size you intend to image). Start with option 'Windows Backup'
    Disk imaging is the faster and safer way to defend yourself against most problems.. from ransomware to disk failure (and - oh no.. user error!).

    Start using disk imaging. Regularly. Before any major change, and after a big change or a series of smaller changes. System Restore isn't enough.. it can help sometimes, but only if you turn it on (it's off by default.. absurd).

    With disk images you
    a. Can restore your disk/partition in a defined time (e.g 20 to 40 mins).
    b. Have a full backup - can extract files.
    c. Can use them to rebuild your system on a new HDD (e.g.)
    d. Have peace of mind (most important!)

    Get a copy of Macrium Reflect or Aomei Backupper (both have free options). The first is more geeky and a cut down version of a commercial product - no incremental backup. The 2nd is more straightforward, offering both differential and incremental backups. (You can read about those yourself if unsure).

    Make sure you create the boot disk.. essential when dealing with an unbootable PC.
    You need large enough external storage for the image files.
      My ComputerSystem Spec
  9.    17 May 2017 #9
    Join Date : Apr 2017
    Posts : 13
    Windows 10 x64
    Thread Starter

    Quote Originally Posted by dalchina View Post
    Hi, before you upgrade, please, for your own sanity (!), create a disk image- if you've not done so already as we strongly recommend. Upgrading is a major change, and with change come risks.

    E.g. Macrium Reflect (free) + its boot disk + external storage for images (e.g. 2x the data size you intend to image). Start with option 'Windows Backup'
    Disk imaging is the faster and safer way to defend yourself against most problems.. from ransomware to disk failure (and - oh no.. user error!).

    Start using disk imaging. Regularly. Before any major change, and after a big change or a series of smaller changes. System Restore isn't enough.. it can help sometimes, but only if you turn it on (it's off by default.. absurd).

    With disk images you
    a. Can restore your disk/partition in a defined time (e.g 20 to 40 mins).
    b. Have a full backup - can extract files.
    c. Can use them to rebuild your system on a new HDD (e.g.)
    d. Have peace of mind (most important!)

    Get a copy of Macrium Reflect or Aomei Backupper (both have free options). The first is more geeky and a cut down version of a commercial product - no incremental backup. The 2nd is more straightforward, offering both differential and incremental backups. (You can read about those yourself if unsure).

    Make sure you create the boot disk.. essential when dealing with an unbootable PC.
    You need large enough external storage for the image files.
    Okay I'll create a disk image but umm, well this might sound stupid but how do I upgrade? Also I messed up everytime I use Windows Updates I get errors that are usually something like 0x80XXXXXX
      My ComputerSystem Spec
  10.    17 May 2017 #10
    Join Date : Apr 2017
    Posts : 13
    Windows 10 x64
    Thread Starter

    Okay here is the chkdsk

    Code:
    Checking file system on C:The type of the file system is NTFS.A disk check has been scheduled.Windows will now check the disk.                         Stage 1: Examining basic file system structure ...  325120 file records processed.                                                         File verification completed.  14949 large file records processed.                                      0 bad file records processed.                                      Stage 2: Examining file name linkage ...  418230 index entries processed.                                                        Index verification completed.  0 unindexed files scanned.                                           0 unindexed files recovered to lost and found.                     Stage 3: Examining security descriptors ...Cleaning up 3383 unused index entries from index $SII of file 0x9.Cleaning up 3383 unused index entries from index $SDH of file 0x9.Cleaning up 3383 unused security descriptors.Security descriptor verification completed.  46556 data files processed.                                            CHKDSK is verifying Usn Journal...  33748216 USN bytes processed.                                                            Usn Journal verification completed.Windows has scanned the file system and found no problems.No further action is required. 976247807 KB total disk space.  71828612 KB in 208626 files.    139944 KB in 46557 indexes.         0 KB in bad sectors.    460203 KB in use by the system.     65536 KB occupied by the log file. 903819048 KB available on disk.      4096 bytes in each allocation unit. 244061951 total allocation units on disk. 225954762 allocation units available on disk.Internal Info:00 f6 04 00 af e4 03 00 ed 7f 07 00 00 00 00 00  ................94 05 00 00 ef 63 00 00 00 00 00 00 00 00 00 00  .....c..........Windows has finished checking your disk.Please wait while your computer restarts.
    Here's the sfc /scannow:
    Code:
    Beginning system scan.  This process will take some time.Beginning verification phase of system scan.Verification 100% complete.Windows Resource Protection found corrupt files but was unable to fix someof them. Details are included in the CBS.Log windir\Logs\CBS\CBS.log. Forexample C:\Windows\Logs\CBS\CBS.log. Note that logging is currently notsupported in offline servicing scenarios.
      My ComputerSystem Spec

 
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