Unmovable icon on screen. Very strange. Help

hugocuellar · 14 May 2017

Hi guys,

I'm new here so I wanted to say thanks in advance for your help.

An unmovable icon has recently appeared on my screen and I was wondering if you have encountered this problem before. I haven't had any major issues that I have noticed with my system, but the computer has slowed down.
Here's what it looks like. I can't move it, I can delete it. It rises up from the task bar as windows loads and stays there:

Let me know what you think.

Thanks!

Hugo

dencal · 14 May 2017

Try right clicking on it, then click on Properties.
You have many options on same menu such as location, delete etc.

Welcome to forum.

hugocuellar · 14 May 2017

Hi dencal. Thanks for the quick reply.
The problem is that when i click on it, or right click, nothing happens.

dencal · 14 May 2017

Have a look in Task Manager for anything suspicious, look in Start-up first, then Processes.
Another thing you could try, change Desktop picture, by opening Settings then Personalisation to see if still there..

hugocuellar · 14 May 2017

Hi Dencal,
Thanks again for your response. The icon is not dependent on the desktop. It doesn't matter how many windows I open, the icon is always in front of everything.
Very strange indeed. If you or anyone else knows anything about a case like this let me know. I've run windows defender as well as spyware programs but nothing has come up on that front.

H

dencal · 14 May 2017

Try the following....open Defender....see attachments