New
#1
Black screen after latest update, can't get into safe mode
Hi everyone,
My desktop with Windows 10 stopped booting up a few days ago, I updated it and it booted up properly the first time. The computer was then taking forever to shut down so I force shut it off by holding the power button, and now I get the black screen after the windows boot logo before I can log in. I have it dual booting with Linux, and Linux is working fine but I need Windows working. I've tried entering safe mode, and I can get to the recovery window but then everything is frozen, my keyboard becomes unresponsive. I thought that maybe my NVIDIA drivers needed updating but I can't update them now. I've tried looking for different solutions online and on these forums, but nothing works so far. My mouse cursor does not show up. I created a windows recovery usb and I can get into the recovery screen, however my keyboard and mouse become unresponsive and I cant do anything. The LED's don't even light up when I press caps lock.
Another thing I've noticed now is that sometimes when I turn my desktop on, it'll boot up for a few seconds, then shut down. It'll happen 3-4 times before it finally boots up and runs.
I'm not sure how else to proceed with this and I've tried looking around for help, any help would be greatly appreciated!