Windows 10: Black screen on asus laptop help please

  1.    12 May 2017 #1

    Black screen on asus laptop help please


    Laptop running great but I plugged my camera in to upload photos. Message. Usb not recognized. I unplugged the camera and used another usb port. Now I have a black screen and no control. Suggestions? I am guessing the computer screen let the camera take over.
      My ComputerSystem Spec

  2.    12 May 2017 #2

    Welcome to the Forums azchristine!

    You could try booting into safe mode and running a system file check. Here's a link to tutorials on how to do that if you haven't before : Boot to Advanced Startup Options in Windows 10 Windows 10 Installation Upgrade Tutorials

    Not sure if you can still access it through the F8 key, though you could try that first. Or you could try a system restore I suppose. You have rebooted correct?
      My ComputerSystem Spec

  3.    12 May 2017 #3

    The screen is completely black. I try rebooting into safe mode but still black screen
      My ComputerSystem Spec


 

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