1.    06 May 2017 #1
    Join Date : Jun 2016
    Posts : 123
    Windows 10 Pro

    System Restore Will Not Accept Password


    This one has me puzzled and any help will be appreciated. The problem is System Restore does not recognize my Windows password. When I try a System Restore and enter my password, the message says the password is incorrect. It's the same password that I use successfully to logon to Windows. I do not understand why it is not accepted by System Restore when the very same password allows me to logon to Windows. The version of Windows is version 1511 build 10586.873.

    I am hesitant to go to the Creators Update with this problem.

    Thanks
      My ComputerSystem Spec
  2.    06 May 2017 #2
    Join Date : Jan 2015
    UK, Midlands
    Posts : 10,952
    Win 10 Pro (1703)

    Hi, do you mean you have tried to start System Restore having booted from a boot disk? (rather than having logged in to Windows)? f so, do you recognise the user for which you receive a password prompt?

    System Restore Windows 10 - Windows 10 Performance Maintenance Tutorials
    Option 1

    If you can log in to Windows, you could start System Restore from there, if you need to.

    System Restore Windows 10 - Windows 10 Performance Maintenance Tutorials
    Option 2

    It also sounds as if Windows updates hasn't been working or has been turned off for a long time. Could you advise?

    Thanks.
      My ComputerSystem Spec
  3.    06 May 2017 #3
    Join Date : Jun 2016
    Posts : 123
    Windows 10 Pro
    Thread Starter

    I did not enter the title correctly. This problem involves System Image Restore. I am marking this one solved and opening a new one with the correct title.

    Thanks
      My ComputerSystem Spec
  4.    36 Minutes Ago #4
    Join Date : Nov 2017
    Posts : 1
    Windows 10

    I had same issue and finally discovered that I was logging in with a pin and now my password. When I signed in with password system restore accepted my password.
      My ComputerSystem Spec

 


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