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#1
Problem logging on name
I'm not sure if this is the right spot to post this (apologizes if it isn't as I can't find the section this falls under) as the screen problem i'm having is not blue but rather black. Anyways I have a HP Pavilion desktop computer. The problem that my mom and I are having is that every time we log onto our names to our desktops that nothing comes up and will just be a black screen. The computer starts up just fine when turning it on but then the black screen will come up when logging on our names with our desktops not appearing. We can't do anything to get them to work and show but I'll end up pressing ctrl + atl + delete on the keyboard which then will give the option to log off and bring me back to the start screen with our names to click on. Before this happened the computer would work very slowly and lag with no pages loading properly. They will eventually but then an error will come up which then I could refresh and they will work again.
Here's a video to show the problem. I uploaded to a site and provided a link: IMG_3762 | Computer black screen when logging on name | Files.fm.
Is there anyway that this can be fixed? Any help would be greatly appreciated.
Last edited by IAmKC; 06 May 2017 at 01:12.