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  1.    02 May 2017 #1
    Join Date : May 2017
    Posts : 8
    Windows 10 64-bit

    Colour Management error loop


    I can't seem to use the Colour Management tool in Windows. Keeps throwing an error 'The Devices pages have been refreshed due to a hardware change'. Even after dismissing the popup, it keeps reappearing. I've recorded a video to show the error: https://www.youtube.com/watch?v=zH6gI_9J3qw

    Does anyone know how to solve this? Thank you.

    [SOLVED] Logitech SetPoint doesn't work correctly in Windows 10 Creator's Update. Run it in Windows 7 compatibility mode.
    Last edited by nfshp253; 19 May 2017 at 04:05.
      My ComputerSystem Spec
  2.    03 May 2017 #2
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    What troubleshooting steps have you done so far?

    What was the hardware change?
    In device manager do you see any problems?

    Have you checked the computer manufacture's web site for the latest drivers?


    In administrative command prompt or administrative power shell run: sfc /scannow

    Then run: dism /online /cleanup-image /restorehealth

    Then run colorcpl.exe or colorcpl

    Let us know the results

    Type reliability in the left lower corner search to open the reliability control panel and post the results.



    If scannow does not fix it other options may include:

    %windir%\SysWoW64\regsvr32.exe /u colorcpl.exe
      My ComputerSystem Spec
  3.    03 May 2017 #3
    Join Date : May 2017
    Posts : 8
    Windows 10 64-bit
    Thread Starter

    There's no hardware change. It has been like this since Windows 10 was updated to the Creator's Update. No problems in Device Manager other than it constantly flashing. Speaking of which, the Display section of the Settings app has its options flashing too.

    All my drivers are updated, and I've done sfc /scannow too. I'll try the rest and let you know. Thanks!
      My ComputerSystem Spec
  4.    03 May 2017 #4
    Join Date : May 2017
    Posts : 8
    Windows 10 64-bit
    Thread Starter

    Hmm I'm getting Error 0x800f081f The source files could not be found when trying to run 'dism /online /cleanup-image /restorehealth'. I've tried running 'dism /online /cleanup-image /startcomponentcleanup' to try to fix that but to no avail. How should I post the reliability report?

    Running '%windir%\SysWoW64\regsvr32.exe /u colorcpl.exe' I get "The module "colorcpl.exe" was loaded but the entry-point DllUnregisterServer was not found. Make sure that "colorcpl.exe" is a valid DLL or OCX file and then try again".
      My ComputerSystem Spec
  5.    04 May 2017 #5
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    Have you upgraded from windows 10 version 1607 to 1703?
    If so there is a bug with the restorehealth command in 1703 and it produces the error that you posted.

    What happened with either of these commands: colorcpl.exe or colorcpl

    Using administrative command or powershell command prompt run:

    1) %windir%\System32\regsvr32.exe /u colorcpl.exe
    2) %windir%\SysWoW64\regsvr32.exe /u colorcpl.exe
    3) %windir%\System32\regsvr32.exe /i colorcpl.exe
    4) %windir%\SysWoW64\regsvr32.exe /i colorcpl.exe

    Download colorcpl.exe File Fix Your PC Errors - DLL Free Files
      My ComputerSystem Spec
  6.    04 May 2017 #6
    Join Date : May 2017
    Posts : 8
    Windows 10 64-bit
    Thread Starter

    I believe I upgraded from the Anniversary update to the Creator's update. When I run colorcpl.exe and colorcpl, I'm getting the same issue when 'Colour Management' launches.

    Here's what happens when I run those 4 commands:

    1) The module "colorcpl.exe" was loaded but the entry-point DllUnregisterServer was not found. Make sure that "colorcpl.exe" is a valid DLL or OCX file and they try again.
    2) Same as 1
    3) The module "colorcpl.exe" was loaded but the entry-point DllRegisterServer was not found. Make sure that "colorcpl.exe" is a valid DLL or OCX file and they try again.
    4) Same as 3

    Should I install the program in your included link?
      My ComputerSystem Spec
  7.    04 May 2017 #7
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    If the four commands don't fix it I would consider an in place installation using a windows 10 bootable iso. That way you don't take any chances with malware and know that you will likely solve the problems with the registry.

    Download Windows 10
      My ComputerSystem Spec
  8.    04 May 2017 #8
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    If the four commands don't fix it I would consider an in place installation using a windows 10 bootable iso. That way you don't take any chances with malware and know that you will likely solve the problems with the registry.

    Download Windows 10
      My ComputerSystem Spec
  9.    04 May 2017 #9
    Join Date : Apr 2017
    Posts : 8,861
    windows 10 professional version 1607 build 14393.969 64 bit

    Consider two more things (clean boot and test user account):
    1) perform a clean boot

    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki


    2) create a test user account

    https://support.microsoft.com/en-us/...-in-windows-10
    https://support.microsoft.com/en-us/...et-up-accounts

    3) then attempt to reopen color management
      My ComputerSystem Spec
  10.    04 May 2017 #10
    Join Date : May 2017
    Posts : 8
    Windows 10 64-bit
    Thread Starter

    Hmm a clean boot seems to work. Even after re-enabling startup items, it's fine. It's only after re-enabling services that the problem returns. Is there a better way to find the culprit than to re-enable service by service until I find the one that's causing the problem?

    Edit: I take that back. Disabling services still causes the error, but at least it appears every 5-8 seconds instead of immediately recurring.
    Last edited by nfshp253; 04 May 2017 at 09:11.
      My ComputerSystem Spec

 
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