Colour Management error loop Solved

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  1. Posts : 22,813
    windows 10 professional version 1607 build 14393.969 64 bit
       04 May 2017 #11

    See if the color management problem disappears in safe mode.

    If it disappears in safe mode go back to clean boot.

    In clean boot count the number of non-Microsoft boxes.

    Check 1/2 of them and reboot. See if the problem reoccurs. If it reoccurs or is more frequent then it is one of the items checked. If it does not reoccur is is less frequent then it is not one of the boxes that was checked.
    This process is continued by keep dividing the checked boxes in 1/2 until the problematic application is found.

    Once you find the problematic application uninstall it and check again in normal boot.
    Then reinstall the application and see if the problem has been fixed.

    If the application cannot be reinstalled without producing problems you can reinstall any needed item and use msconfig and task manger to keep it off. Then you can use the application on demand.

    What happened with the test user?

    type msinfo32 in the left lower corner search and view the windows error reporting

    type reliability in the left lower corner search and view the reliability control panel

    Reliability Monitor is the Best Windows Troubleshooting Tool You Arent Using

    type eventvwr into the left lower corner search and view critical, error, and warning to search for any information about the color management

    Event viewer-- What is going on in your computer - Microsoft Community
      My ComputerSystem Spec

  2. Posts : 8
    Windows 10 64-bit
    Thread Starter
       06 May 2017 #12

    Thanks for your reply again.

    I've tried safe mode and it's blank when I open colorcpl. There's no devices in the drop down list. Is this normal?

    I've tried disabling all services again but now the problem doesn't go away even with all non-Microsoft services disabled.

    I've tried creating a test user but the problem remains in the new profile.

    When i go into msinfo32's Windows Error Reporting, I see a few MpTelemetry errors. Do you know what this means?

    Viewing the reliability report, I don't see any problems lining up to the times I'm experiencing the colorcpl errors, just a process called MSIDDRService.exe 'stopped working'.

    Nothing significant that relates to time-matches colorcpl errors in event viewer either.
      My ComputerSystem Spec

  3. Posts : 8
    Windows 10 64-bit
    Thread Starter
       18 May 2017 #13

    Hi again. I've even tried doing an in-place reinstall of Windows 10, but I'm still facing the same problem. It seems like it's some kind of device issue, when I use Device Manager, it keeps refreshing too.
      My ComputerSystem Spec

  4.    18 May 2017 #14

    Device MNGR keeps refreshing

    i haven't the color issue but i do have the the device MNGR problem ? just noticed while checking for other things

    no answer here
      My ComputerSystem Spec

  5. Posts : 8
    Windows 10 64-bit
    Thread Starter
       19 May 2017 #15

    Finally found the culprit. Apparently Logitech's SetPoint software (for mice and keyboards) is conflicting in Windows 10 Creator's Update. I've set it to run in Windows 7 Compatibility mode and everything's fine. What strange behaviour.
      My ComputerSystem Spec

  6.    19 May 2017 #16

    Removing setpoint

    good day all Removing setpoint worked for me no more spontaneous refreshing. and i really don't need it

      My ComputerSystem Spec

  7.    19 May 2017 #17

    removing setpoint

    there is also another benefit to removing set point now when i mouse over a subject line in this forum and others i get the bubble that expands the description of the subjects

    Great that one was bugging me for 6 m or more

    thanks again
      My ComputerSystem Spec

  8.    18 Aug 2018 #18

    Help me do this?

    nfshp253 said: View Post
    Finally found the culprit. Apparently Logitech's SetPoint software (for mice and keyboards) is conflicting in Windows 10 Creator's Update. I've set it to run in Windows 7 Compatibility mode and everything's fine. What strange behaviour.
    I have been trying to figure out why my computer keeps refreshing my profile to a super bright profile. I got the same error message you did and found this forum with a search.
    Can you please let me know how to delete the Logitech setpoint? I am not computer saavy, but desperate and trying to find out how to do this.
    Sorry it is a dumb question.
      My ComputerSystem Spec

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