Windows 10 crashes to Bios randomly


  1. Posts : 2
    Windows 10
       #1

    Windows 10 crashes to Bios randomly


    This happens a couple of times per week, I'll leave the laptop on, come back an hour or several later and the Bios screen is up.

    Powering off is the only way out of it and then the system reboots, bypassing my Linux Grub menu, straight into Windows again (which takes forever). It did this before I installed Linux on a different partition (which works perfectly).

    The system event viewer has this error message:

    The application-specific permission settings do not grant Local Activation permission for the COM Server application with CLSID
    {6B3B8D23-FA8D-40B9-8DBD-B950333E2C52}
    and APPID
    {4839DDB7-58C2-48F5-8283-E1D1807D0D7D}
    to the user NT AUTHORITY\LOCAL SERVICE SID (S-1-5-19) from address LocalHost (Using LRPC) running in the application container Unavailable SID (Unavailable). This security permission can be modified using the Component Services administrative tool.


    I've Googled this and there are a few registry fixes offered as solutions however I get access/permission denied when editing this part of the registry.

    Any suggestions welcome!

      My Computer


  2. Posts : 27,654
    Windows 10 Pro x64 Version 21H1
       #2

    Hi buksida. Welcome to the TenForums @buksida

    This article shows you how to take control.

    https://www.howtogeek.com/262464/how...registry-keys/

    Are you sure this isn't happening as a result of misbehaving sleep / hibernation? I would first disable hibernation before I altered registry key permissions and values. Disabling hibernation also disables Windows Fast Startup but worth a test.

    Before changing registry ensure you have a backup of registry, a restore point and I would strongly recommend you Image your system with a tool like Macrium Reflect.


    Ken
      My Computer


  3. Posts : 2
    Windows 10
    Thread Starter
       #3

    Thanks Ken, have disabled hibernation and will post here if it happens again!
      My Computer


  4. Posts : 13,950
    Windows 10 Pro X64 21H1 19043.1503
       #4

    That entry in Event Viewer is normal, I see it in lots of them while working on BSODs.
      My Computers


 

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