1.    27 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    Windows 10

    Asus laptop restarts from sleep when on battery


    Issue started recently, when I have my laptop unplugged and I try to start it up from sleep the screen stays black for about 30 seconds before the system restarts by itself. If it stays plugged in it doesn't do this, but since that defeats the purpose of a portable computer I really don't see that as a fix. Any suggestions?
      My ComputerSystem Spec
  2.    28 Apr 2017 #2
    Join Date : Nov 2015
    Posts : 2,871
    64bit Win 10 Pro ver 1709 Build 16299.64

    This sounds as if the laptop is crashing just after it wakes up and then automatically restarts.

    You could try turning off Fast Start-up to see if this makes any difference.

    Turn On or Off Fast Startup in Windows 10
      My ComputersSystem Spec
  3.    11 May 2017 #3
    Join Date : May 2017
    Posts : 3
    Windows 10

    Quote Originally Posted by MellowRhombus View Post
    Issue started recently, when I have my laptop unplugged and I try to start it up from sleep the screen stays black for about 30 seconds before the system restarts by itself. If it stays plugged in it doesn't do this, but since that defeats the purpose of a portable computer I really don't see that as a fix. Any suggestions?
    I'm facing exactly the same problem with my almost new Asus ROG laptop! I'll tell you more, also the pincode option on the loginscreen is gone, like you said in your other topic. Really happy to see someone has just the same problem. I tried everything, but can't find a Solution. You've already found something? Keep me posted!
      My ComputerSystem Spec
  4.    11 May 2017 #4
    Join Date : May 2017
    Posts : 3
    Windows 10

    Quote Originally Posted by philc43 View Post
    This sounds as if the laptop is crashing just after it wakes up and then automatically restarts.

    You could try turning off Fast Start-up to see if this makes any difference.

    Turn On or Off Fast Startup in Windows 10
    Unfortunately this won't work, because I'm facing the exact same problem on my Asus Laptop, and it didn't change a thing. Do you've got other ideas? Thanks already man!
      My ComputerSystem Spec

 


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