Dell laptop locks up

  1. Posts : 7
    Windows 10 Pro

    Dell laptop locks up

    I have a Dell E6500 which locks up when left idle for some period of time.

    This computer was sold new with Vista. When I bought it used it came with Windows 7 Professional. I have since upgraded it to Windows 10 Professional.

    I have had this problem running both 7 and 10. I have never put a timer to it, but leave it on and inactive for a while and it will freeze. Screen is black, nothing works, not mouse, not keyboard. All I can do is turn it off. When I do, I must hold the power button for 5 seconds. When it reboots, Windows comes back to where it was when I turned it off

    One work-around I use is to close the lid and let it go to sleep. When I raise the lid it wakes up a lot quicker than the time it takes to reboot. But if I forget, it's turn it off and then back on.

    Any and all hints, suggestions and guesses are welcome.
      My Computer

  2. Posts : 1,327
    Windows 10 Home x64

    I'm assuming you've ran a system file check ? If not it sure wouldn't hurt and may help. Have you ran a memory diagnostic? Its a fairly old machine, might want to check that. Have you checked for chipset updates and/or Bios' updates?
      My Computer


  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 11:36.
Find Us

Windows 10 Forums