Desktop Agent Tray


  1. Posts : 1,909
    Windows 10 Home 64-bit
       #1

    Desktop Agent Tray


    I don't know if this is the right place to post this, so @Brink (Shawn), you can move it if its in the wrong place.

    But, each time I turn my Toshiba Laptop on, it says something like "Desktop Agent Tray has stopped working or is not responding. Windows is checking for a solution for the problem."

    This started happening after the Creators Update after Microsoft released it's security updates and patches.

    My Toshiba system is in my Specs listed below.

    Help would be appreciated! Thanks! :)
      My Computers


  2. Posts : 3,677
    Windows 11 Pro 64 Bit 21H2
       #2

    Most people with this problem have a Qwest Broadband internet service. If "Qwest TouchPoint Agent" app was not updated you would have this problem. You can right click the Taskbar and start the Task Manager, go to the Startup tab and uncheck the TouchPoint Agent, to keep it from starting with Windows Or you can uninstall the Qwest software or discontinue their Broadband service and it should go away.
      My Computer


  3. Posts : 1,909
    Windows 10 Home 64-bit
    Thread Starter
       #3

    We have CenturyLink and it's the best internet service in our area. Our other choice would be USA Communications and it is no good. CenturyLink was formerly Qwest. I may just remove the software.
      My Computers


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 03:06.
Find Us




Windows 10 Forums