1.    27 Apr 2017 #1
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit

    Desktop Agent Tray


    I don't know if this is the right place to post this, so @Brink (Shawn), you can move it if its in the wrong place.

    But, each time I turn my Toshiba Laptop on, it says something like "Desktop Agent Tray has stopped working or is not responding. Windows is checking for a solution for the problem."

    This started happening after the Creators Update after Microsoft released it's security updates and patches.

    My Toshiba system is in my Specs listed below.

    Help would be appreciated! Thanks!
      My ComputersSystem Spec
  2.    27 Apr 2017 #2
    Join Date : Jun 2016
    Los Angeles
    Posts : 1,036
    Windows 10 Pro

    Most people with this problem have a Qwest Broadband internet service. If "Qwest TouchPoint Agent" app was not updated you would have this problem. You can right click the Taskbar and start the Task Manager, go to the Startup tab and uncheck the TouchPoint Agent, to keep it from starting with Windows Or you can uninstall the Qwest software or discontinue their Broadband service and it should go away.
      My ComputerSystem Spec
  3.    28 Apr 2017 #3
    Join Date : Oct 2014
    Pell City, Alabama 35125
    Posts : 1,243
    Windows 10 Home 64-bit
    Thread Starter

    We have CenturyLink and it's the best internet service in our area. Our other choice would be USA Communications and it is no good. CenturyLink was formerly Qwest. I may just remove the software.
      My ComputersSystem Spec

 


Similar Threads
Thread Forum
Solved white circle in tray
Lately I traced a little white circle popping in the tray and disappearing. Not enough time to see anything but location. Is it malware? can I get rid of it? I didn't notice anything different in the list of processes or anything added to windows...
General Support
Seagate free agent back-up not working
Ever since I installed Windows 10 my Seagate Free agent back-up drive doesn't work. When I try to back-up my computer the Seagate manager says there's no drive connected. When I look on the file explorer the Seagate drive shows. but the the...
Drivers and Hardware
UWP browser for portrait browsing with forced mobile user agent
Good day! This is solely for touch based portrait browsing on a Windows tablet. Edge works how I want in 50% of the cases because a lot of sites are responsive and you just have to zoom to a certain level to get the site to go from desktop...
Browsers and Email
Solved How to have a Application in Tray always appear ?
:sarc: I have a software called BlueSoleil (it helps me connect my Bluetooth headphones & other devices to my laptop : which otherwise doesn't detect them . I use a Bluetooth transmitter/receiver plugged into a usb port in conjunction with that ). ...
Customization
ie11 user agent string in build 10240
Is it just me, or I just try whatsmyuseragent.com on the IE11 in build 10240 and it's giving me the Edge user agent string????
Browsers and Email
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 16:18.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums