Windows 10: Desperate - PC just crashed while playing a video and can't reboot Solved

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  1. Posts : 16
    Windows 10 64-bit home
    Thread Starter
       27 Apr 2017 #21

    Josey Wales said: View Post
    If you can get to a cmd prompt and you have legacy bios type in the following:

    BootRec / FixBoot
    BootRec / FixMBr
    BootRec / RebuildBCD --Do this ONLY if you have too.
    I just finished successfully burning the bootable rescue disk to DVD using Brasero. I'll first try to pull up a cmd prompt using the Windows 10 installer thumb drive and I'll try your commands above. If I have no luck or can't pull up a cmd prompt I'll give the rescue disk a try. I'll post back here in a bit with an update.
      My ComputerSystem Spec


  2. Posts : 16
    Windows 10 64-bit home
    Thread Starter
       27 Apr 2017 #22

    I ran the following in the cmd prompt of the recovery CD I burned:

    x:\windows\system32>BootRec /FixBoot
    x:\windows\system32>BootRec /FixMBR

    both said completed successfully, but it was instantaneous and didn't seem to do anything. I still can't boot into windows. I'm not sure if I did it right - should the cmd prompt say "x:\windows\system32>"?

    I tried it from the Windows installer thumb drive and ran into the same issue. I'm not sure if I'm entering the commend right.

    I haven't tried "RebuildBCD" yet because I'm not sure I'm doing this correctly. I have a feeling the boorec.exe is the key here to fixing my PC, but I don't know if I'm doing it correctly. Here's a page that discusses this:

    http://www.digitalcitizen.life/fix-p...g-start-repair
      My ComputerSystem Spec

  3.    27 Apr 2017 #23

    laryo5 said: View Post
    I ran the following in the cmd prompt of the recovery CD I burned:

    x:\windows\system32>BootRec /FixBoot
    x:\windows\system32>BootRec /FixMBR

    both said completed successfully, but it was instantaneous and didn't seem to do anything. I still can't boot into windows. I'm not sure if I did it right - should the cmd prompt say "x:\windows\system32>"?

    I tried it from the Windows installer thumb drive and ran into the same issue. I'm not sure if I'm entering the commend right.

    I haven't tried "RebuildBCD" yet because I'm not sure I'm doing this correctly.
    You heve to CD yourself out of X: and into C: CD X: C: then do those commands. You will get there..
      My ComputerSystem Spec


  4. Posts : 16
    Windows 10 64-bit home
    Thread Starter
       27 Apr 2017 #24

    Ah, okay - I should know how to CD out and to the right place but I'm always confused how to do that. Right now I'm at:

    C:\>

    in the cmd prompt.
      My ComputerSystem Spec

  5.    27 Apr 2017 #25

    laryo5 said: View Post
    Ah, okay - I should know how to CD out and to the right place but I'm always confused how to do that. Right now I'm at:

    C:\>

    in the cmd prompt.
    Good no type in those commans one at a time BootRec / FixBoot
    then BootRec / FixMBR

    then try to boot without doing that last one.
      My ComputerSystem Spec


  6. Posts : 16
    Windows 10 64-bit home
    Thread Starter
       27 Apr 2017 #26

    Okay - i'll try rebooting now and see what happens.
      My ComputerSystem Spec


  7. Posts : 16
    Windows 10 64-bit home
    Thread Starter
       27 Apr 2017 #27

    YES! My PC has booted back into Windows! I can't thank you enough!

    At first I still got the "Reboot and select proper boot device or insert boot media in selected device and press a key." message, but then I rebooted again this time hitting F12, to pull up the boot selector, and I manually selected the first option "Windows Boot Manager", and it booted right into my desktop like nothing ever happened.

    So what's the next step? Should I run chkdsk on both my C drive and my 2nd data drive now to be sure everything is okay?

    And what can I do to see what happened here to begin with? Now I'm afraid to play a video again in media player classic. I've had nothing like this happen since I've been using my PC. I've had media players crash a few times, but it never took down the OS like this before. What could have happened?

    Also there's a "Recovery.txt" file in my C: root now. Is it safe to get rid of that? It's empty.
      My ComputerSystem Spec

  8.    27 Apr 2017 #28

    laryo5 said: View Post
    YES! My PC has booted back into Windows! I can't thank you enough!

    At first I still got the "Reboot and select proper boot device or insert boot media in selected device and press a key." message, but then I rebooted again this time hitting F12, to pull up the boot selector, and I manually selected the first option "Windows Boot Manager", and it booted right into my desktop like nothing ever happened.

    So what's the next step? Should I run chkdsk on both my C drive and my 2nd data drive now to be sure everything is okay?

    And what can I do to see what happened here to begin with? Now I'm afraid to play a video again in media player classic. I've had nothing like this happen since I've been using my PC. I've had media players crash a few times, but it never took down the OS like this before. What could have happened?

    Also there's a "Recovery.txt" file in my C: root now. Is it safe to get rid of that? It's empty.
    remove that if it is empty. I to play it safe would run a chkdsk from a CMD Prompt. If you want to thank me press that thumbs up button on the far left. I am very happy that I was able to help you. You may want to download Macrium Reflect 7.0 it is a free backup program where you can image or clone your HD. You should be able to get it here: Download Macrium Reflect FREE Edition - MajorGeeks . Welcome to TF BTW:
      My ComputerSystem Spec

  9.    27 Apr 2017 #29

    Josey Wales said: View Post
    The boot sector may have failed.
    Hey Josey-
    Just in here for a minute...
    If you can figure out how to get him into Kyhi's recovery environment, Macrium is there - he can try the FIXBOOT option.
      My ComputerSystem Spec

  10.    27 Apr 2017 #30

    simrick said: View Post
    Hey Josey-
    Just in here for a minute...
    If you can figure out how to get him into Kyhi's recovery environment, Macrium is there - he can try the FIXBOOT option.
    He is fixed.

    Desperate - PC just crashed while playing a video and can't reboot - Page 3 - - Windows 10 Forums
      My ComputerSystem Spec


 
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