1.    26 Apr 2017 #1
    Join Date : Apr 2017
    houston tx
    Posts : 3
    Windows 10 Pro , x64

    Spinning Dots at Boot Up, yet again


    Hey all.

    I'm also experiencing the spinning dots at boot up.

    Interesting note because I haven't seen it mentioned before, but at one point I do hear the logon screen jingle , but still the dots spin.

    I read a bunch and here I picked up on the cmos battery tip, where I pulled the ac cord, pulled the battery, and also shorted the jumpers to be truly clear that the bios was reset, but still no joy.

    I've disconnected all USB devices, including the keyboard, and still no love.

    I've disconnected all internal hardware (secondary drives, removed the sound card, etc.) and with only the video card and primary hard drive installed, restarted into the same issue, still no happiness.

    I removed all 4 memory modules, and reseated them into different slots, as well as removing the video card and reseating, and I reseated the SSD - this occurred after removing all other non-essential hardware - and still no merriment.

    I was able to finally (finally!) get into Safe Mode by interrupting the boot process a few times, and there I ran Malwarebyte scans, and root-kit scans. I tried also to reset windows (keep files - lose apps) and ran into issue there. I'll try again so that I can provide better details.

    I was able to get into the recovery console, and performed the repair process, but found no issues.

    I used the Windows Media Creation Tool, but there ran into issues trying to reset windows. Lock drive I recall. From there I jumped into the command prompt and ran a chkdsk /f , resolved issues , and it unlocked the drive, so i tried again to reset, but only sorrow.

    I used the command prompt to reset the boot drive, both BCDBOOT and BOOTREC, still no smiles.

    I even tried to do a brand new install from the Windows Media Creation Tool, and was told my drive that already had windows install, was not a candidate for install.

    So I'm thinking about purchasing a new drive and starting over, but before I do, am hoping you fine folk have other suggestions I have yet to try.

    Thank you kindly for reading my post.
    Bill
    Last edited by flazer; 27 Apr 2017 at 10:49.
      My ComputerSystem Spec
  2.    27 Apr 2017 #2
    Join Date : Apr 2016
    Manchester, U.K.
    Posts : 549
    Windows 10 Pro 64bit

    I've had the same problem in the past, I've always heard the startup sound but still no picture, I tried everything I could think of. I finally clean installed Windows on a new hard drive & not had the problem since.
      My ComputerSystem Spec
  3.    27 Apr 2017 #3
    Join Date : May 2016
    FL, USA
    Posts : 148
    Windows 10-Pro 64bit

    Could be this:
    Graphics Card: (EVGA) GeForce GTX 970
    or this:
    ATT GigaPower Fiber (100+ up and down)

    It's a driver issue if it boots to safe mode, have to figure out which one.
      My ComputerSystem Spec
  4.    27 Apr 2017 #4
    Join Date : Apr 2017
    houston tx
    Posts : 3
    Windows 10 Pro , x64
    Thread Starter

    Quote Originally Posted by Comp Cmndo View Post
    Could be this:
    Graphics Card: (EVGA) GeForce GTX 970
    or this:
    ATT GigaPower Fiber (100+ up and down)
    I think I can test against the video card since the board has an integrated graphics chip / port.

    But why do you suspect ATT GigaPower Fiber?
    (I suppose it's not obvious, but I still have a CAT6/RJ45 connection from the modem to my rig.)
    Nonetheless, easy enough to disconnect the RJ45 cable on a reboot.

    If its a driver issue, since I'm in SM (Safe Mode), not sure how I'll test since bunches of drivers don't load in SM - suggestions?
      My ComputerSystem Spec
  5.    27 Apr 2017 #5
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,939
    Windows 10 (Pro and Insider Pro)

    Hi flazer (and welcome to Tenforums)!

    Do you have backup of your important files?
    - if yes, dump that partition clean (by clean installing new Windows system)
    - if no, get Kyhi rescue disc (boot system with all necessary recovery tools on it) and make drive image with Macrium on external drive. And after this, clean install new system, after deleting partition')

    You could try to repair that system with Kyhi rescue tools, but I wouldn't trust that system anymore, so better to do clean install
      My ComputerSystem Spec
  6.    01 May 2017 #6
    Join Date : Apr 2017
    houston tx
    Posts : 3
    Windows 10 Pro , x64
    Thread Starter

    I punted and did a fresh install on a new SSD, and thus far all looks good.

    Although the circumstances leading to the install suck, it is refreshing to "start over" with a clean install.
      My ComputerSystem Spec
  7.    01 May 2017 #7
    Join Date : Feb 2016
    Maribor, Slovenia
    Posts : 8,939
    Windows 10 (Pro and Insider Pro)

    Quote Originally Posted by flazer View Post
    I punted and did a fresh install on a new SSD, and thus far all looks good.

    Although the circumstances leading to the install suck, it is refreshing to "start over" with a clean install.
    and while you have this fresh install...

    install most used software (clean ) and make system image (Macrium reflect is a great for this and free..) Make another after you completely setup your PC and if anything happens later, you can resolve it in 15 minutes by restoring it from image...)
      My ComputerSystem Spec

 


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