Windows 10: that old right click issue with a twist? Solved

  1.    25 Apr 2017 #1

    that old right click issue with a twist?

    hey guys/girls,

    long time lurker, first time poster

    running win10 pro with creator update

    every-time i right on the desktop and try and create a "new" - file, folder, etc
    it crashes and refreshes the screen, all other right click inputs in the dialog i have work
    I tried disabling all the startup stuff (bar 2 power-shell options it wont let me disable) ... out side that and looking over the multiple google issues that havent seem to work for others...
    i'm deaf, blind and dumb...... lost

    it only started since I believe I updated to the creator update
    and as extra addon not.. not sure if its a thing or not
    I cant create shorts cuts to the desktop, add to start menu or task bar..
    if this a new win10 thing... thing i've learnt something new (havent googled this)

    cheers in advance
    "maybe, im to close to the project"

      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,627
    10 Home x64 (1803) (10 Pro on 2nd pc)
       25 Apr 2017 #2

    Welcome to TenForums @darkentre

    if this a new win10 thing...
    It's not. I have the Creators Update and can make new folders or files on my desktop.

    Have you tried creating a new local user? Does it work for another user? If so, it may be your user profile is corrupt.
      My ComputersSystem Spec

  3.    25 Apr 2017 #3

    I created a new local user account and there was no issue

    so, fixes or solutions for this?

    or do I just drag out "hopefully" a old image where this isnt a problem?

      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,627
    10 Home x64 (1803) (10 Pro on 2nd pc)
       25 Apr 2017 #4

    I'm afraid the usual advice for a corrupt user profile is to create yourself a new user and transfer the files and documents across to the new user account. It's often the simplest and quickest 'fix'.

    Remember to make the new account an administrator, you must never delete the last administrator account or you won't be able to manage your PC. It will be a lot of work setting it up as before, but you can export your bookmarks from your browsers, including Edge since the Creators Update.
    Backup and Restore Microsoft Edge Favorites in Windows 10

    You could try deleting your profile, a new one will be created when you next log in. Again, you may have a lot of settings to put back the way you want them. You'll need a separate local administrator account to do this. It's a good idea to have one for admin purposes anyway.
    Delete User Profile in Windows 10

    If you have an old image then you may be in luck, the profile may not be corrupt in the image. At least, it gives you something to fall back to.

    Whatever you try, before you start make a note of all the settings in your original account that you may need to set up again afterwards.
      My ComputersSystem Spec

  5.    25 Apr 2017 #5

    There's an outside chance you have an extension installed the Creator's update doesn't like. If that wasn't installed for all users, that might explain why you don't have the problem in a new user account.

    So try disabling shell extensions.
    Download and install Shellexview (free), easy to find. Hide all MS extensions, disable all others.Note:
    there may still be other extensions enabled. For those try e.g. Shellmenuview or the context menu editor in Glary Utilities.
      My ComputerSystem Spec

  6.    25 Apr 2017 #6

    Thanx the help people
    I just rebuilt it from a old image

      My ComputerSystem Spec


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