Random freezes during normal use


  1. gabeg
    Posts : 2
    Windows 10
       New #1

    Random freezes during normal use


    Hello everyone I recently encountered an issue with my computer. It randomly starts to freeze I'm not sure if its a driver problem because I have the latest drivers for my graphics card which is a R9 270X. It occurs randomly when I'm using my computer, what I usually see is a bunch of green lines and then it freezes. It also happens every other day randomly. These are the details that I managed to get from event viewer:

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 4/23/2017 8:34:48 PM
    Event ID: 41
    Task Category: (63)Level:
    CriticalKeywords: (70368744177664),(2)
    User: SYSTEM
    Computer: Gabe-PC
    Description:The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>5</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2017-04-24T00:34:48.086408500Z" /> <EventRecordID>866</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Gabe-PC</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">8</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> </EventData></Event>
    Last edited by gabeg; 23 Apr 2017 at 23:18.
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  3. joeandmarg0
    Posts : 1,594
    win10 home
       New #2

    This freezing is often caused by the display driver and can be rectified by uninstalling and reinstalling.Before you try that,check your Reliability History.If there are any red flags and if the only option given is----check for a solution----RIGHT click on the --check etc---and left click on ---view tech details---,this should present a data page and you can use these lines;
    problem event name
    code
    bucket ID
    to search the card makers site and/or Microsoft for info about the problem.Because of the variation in hardware/software combinations rarely is there a one fix fits all.
    DDU,driver display uninstaller is an excellent tool to remove all bits of the driver before reinstalling.
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  4. mahoneycutt
    Posts : 37
    Windows
       New #3

    I've seen a failing hard disk cause random freezes. Download a S.M.A.R.T utility (like CrystalDiskInfo) and make sure your hard disk is ok.
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  6. gabeg
    Posts : 2
    Windows 10
    Thread Starter
       New #4

    joeandmarg0 said:
    This freezing is often caused by the display driver and can be rectified by uninstalling and reinstalling.Before you try that,check your Reliability History.If there are any red flags and if the only option given is----check for a solution----RIGHT click on the --check etc---and left click on ---view tech details---,this should present a data page and you can use these lines;
    problem event name
    code
    bucket ID
    to search the card makers site and/or Microsoft for info about the problem.Because of the variation in hardware/software combinations rarely is there a one fix fits all.
    DDU,driver display uninstaller is an excellent tool to remove all bits of the driver before reinstalling.
    i tried to reinstall the drivers and still it freezes i even did a clean install and still it freezes
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