1.    23 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    Windows 10

    Random freezes during normal use


    Hello everyone I recently encountered an issue with my computer. It randomly starts to freeze I'm not sure if its a driver problem because I have the latest drivers for my graphics card which is a R9 270X. It occurs randomly when I'm using my computer, what I usually see is a bunch of green lines and then it freezes. It also happens every other day randomly. These are the details that I managed to get from event viewer:

    Log Name: System
    Source: Microsoft-Windows-Kernel-Power
    Date: 4/23/2017 8:34:48 PM
    Event ID: 41
    Task Category: (63)Level:
    CriticalKeywords: (70368744177664),(2)
    User: SYSTEM
    Computer: Gabe-PC
    Description:The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.Event Xml:<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" /> <EventID>41</EventID> <Version>5</Version> <Level>1</Level> <Task>63</Task> <Opcode>0</Opcode> <Keywords>0x8000400000000002</Keywords> <TimeCreated SystemTime="2017-04-24T00:34:48.086408500Z" /> <EventRecordID>866</EventRecordID> <Correlation /> <Execution ProcessID="4" ThreadID="8" /> <Channel>System</Channel> <Computer>Gabe-PC</Computer> <Security UserID="S-1-5-18" /> </System> <EventData> <Data Name="BugcheckCode">0</Data> <Data Name="BugcheckParameter1">0x0</Data> <Data Name="BugcheckParameter2">0x0</Data> <Data Name="BugcheckParameter3">0x0</Data> <Data Name="BugcheckParameter4">0x0</Data> <Data Name="SleepInProgress">0</Data> <Data Name="PowerButtonTimestamp">0</Data> <Data Name="BootAppStatus">0</Data> <Data Name="Checkpoint">0</Data> <Data Name="ConnectedStandbyInProgress">false</Data> <Data Name="SystemSleepTransitionsToOn">8</Data> <Data Name="CsEntryScenarioInstanceId">0</Data> <Data Name="BugcheckInfoFromEFI">true</Data> </EventData></Event>
    Last edited by gabeg; 23 Apr 2017 at 23:18.
      My ComputerSystem Spec
  2.    23 Apr 2017 #2
    Join Date : Jul 2015
    Posts : 94
    win10 home

    This freezing is often caused by the display driver and can be rectified by uninstalling and reinstalling.Before you try that,check your Reliability History.If there are any red flags and if the only option given is----check for a solution----RIGHT click on the --check etc---and left click on ---view tech details---,this should present a data page and you can use these lines;
    problem event name
    code
    bucket ID
    to search the card makers site and/or Microsoft for info about the problem.Because of the variation in hardware/software combinations rarely is there a one fix fits all.
    DDU,driver display uninstaller is an excellent tool to remove all bits of the driver before reinstalling.
      My ComputerSystem Spec
  3.    24 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 7
    Windows

    I've seen a failing hard disk cause random freezes. Download a S.M.A.R.T utility (like CrystalDiskInfo) and make sure your hard disk is ok.
      My ComputerSystem Spec
  4.    17 Aug 2017 #4
    Join Date : Apr 2017
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by joeandmarg0 View Post
    This freezing is often caused by the display driver and can be rectified by uninstalling and reinstalling.Before you try that,check your Reliability History.If there are any red flags and if the only option given is----check for a solution----RIGHT click on the --check etc---and left click on ---view tech details---,this should present a data page and you can use these lines;
    problem event name
    code
    bucket ID
    to search the card makers site and/or Microsoft for info about the problem.Because of the variation in hardware/software combinations rarely is there a one fix fits all.
    DDU,driver display uninstaller is an excellent tool to remove all bits of the driver before reinstalling.
    i tried to reinstall the drivers and still it freezes i even did a clean install and still it freezes
      My ComputerSystem Spec

 


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