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Scammer locked PC with Syskey startup password
My older, non-computer savvy Dad was just taken by the oldest trick in the book. Hoping someone can help out.
System: Toshiba Laptop. Windows 10 Home.
Scammer from "AOL" calls my dad and says his computer is corrupted. My Dad (sadly) gave him remote access. Scammer installed a password using Syskey startup. Now, on startup, Dad gets a black screen with message "This computer is configured to require a password in order to start up. Please enter the startup password below."
He's tried to get into the F8 menu by turning on PC and pressing F8, but the system goes straight into the password.
Can anyone help? Is there an easy fix I can help my Dad do remotely by talking him over it the phone?