1.    21 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 4
    Windows 10

    Applications crash when using system file dialog (opening/saving)


    I first noticed this in Chrome, thinking it was an issue with Chrome 57 (I couldn't attach files to emails because when I clicked to choose my file, Chrome would just crash).

    I've since noticed that it is a Windows issue after I tried to save a Photoshop image that I had spent a bit of time on, only to see Photoshop crash. From there I tried Word and Paint, both of which crash when I try to save.

    This issue only seems to have started occurring when the Windows 10 Creator Update was installed the other day.

    I have had the Event Viewer open when I make one of the applications crash, but I don't seem to be able to see an entry for the crash (to be honest, I don't really know how to use the Event Viewer, further than opening it and refreshing to hopefully notice a big red Error entry)

    Weirdly, I'm able to save files through Firefox, so for whatever reason, the system file dialog doesn't make Firefox crash (Version 52.0.2).

    I have been doing some Googling, and people suggested that disabling Network Discovery can help - It didn't in my instance.

    Is anyone able to help with what I should debug next?

    Edit:
    Further details to this issue, in case anyone actually wants to read it.
    I've done some testing with Paint, causing the application to crash by trying to open a file, whilst running DebugDiag 2 to capture the crash information
    The 2 exception ID's that are thrown when the application crashes are as follows:
    0XC000001D
    0XC000041D
    Last edited by denno020; 28 Apr 2017 at 06:09.
      My ComputerSystem Spec
  2.    04 Jul 2017 #2
    Join Date : Jul 2017
    Posts : 3
    Windows 10

    Experiencing the exact same issue. Thought it started with chrome... and so on.

    Nothing seems to fix it so far, tried running sfc /scannow, repairing windows, drive scans, malware scans, online.../restorehealth and so on.

    Definitely started with the creators update and no ability to restore. Once again Microsoft shows what a bunch of champions they all are.
      My ComputerSystem Spec
  3.    04 Jul 2017 #3
    Join Date : Apr 2017
    Posts : 4
    Windows 10
    Thread Starter

    Do you have the program Bins?

    The issue for me was that. I've had to disable it and haven't yet re-enabled it because I don't think they've (1UP Industries) fixed it yet.
      My ComputerSystem Spec
  4.    04 Jul 2017 #4
    Join Date : Jul 2017
    Posts : 3
    Windows 10

    I do have Bins.
    Disabled it, but nothing changed.

    Will a try full uninstall and restart later today.
      My ComputerSystem Spec
  5.    04 Jul 2017 #5
    Join Date : Jul 2017
    Posts : 3
    Windows 10

    SUPER OMG!

    That worked, thanks a million! Was a couple of hours into solving this.
      My ComputerSystem Spec

 


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