Applications crash when using system file dialog (opening/saving)

  1. Posts : 8
    Windows 10

    Applications crash when using system file dialog (opening/saving)

    I first noticed this in Chrome, thinking it was an issue with Chrome 57 (I couldn't attach files to emails because when I clicked to choose my file, Chrome would just crash).

    I've since noticed that it is a Windows issue after I tried to save a Photoshop image that I had spent a bit of time on, only to see Photoshop crash. From there I tried Word and Paint, both of which crash when I try to save.

    This issue only seems to have started occurring when the Windows 10 Creator Update was installed the other day.

    I have had the Event Viewer open when I make one of the applications crash, but I don't seem to be able to see an entry for the crash (to be honest, I don't really know how to use the Event Viewer, further than opening it and refreshing to hopefully notice a big red Error entry)

    Weirdly, I'm able to save files through Firefox, so for whatever reason, the system file dialog doesn't make Firefox crash (Version 52.0.2).

    I have been doing some Googling, and people suggested that disabling Network Discovery can help - It didn't in my instance.

    Is anyone able to help with what I should debug next?

    Further details to this issue, in case anyone actually wants to read it.
    I've done some testing with Paint, causing the application to crash by trying to open a file, whilst running DebugDiag 2 to capture the crash information
    The 2 exception ID's that are thrown when the application crashes are as follows:
    Last edited by denno020; 28 Apr 2017 at 06:09.
      My Computer

  2. Posts : 3
    Windows 10

    Experiencing the exact same issue. Thought it started with chrome... and so on.

    Nothing seems to fix it so far, tried running sfc /scannow, repairing windows, drive scans, malware scans, online.../restorehealth and so on.

    Definitely started with the creators update and no ability to restore. Once again Microsoft shows what a bunch of champions they all are.
      My Computer

  3. Posts : 8
    Windows 10
    Thread Starter

    Do you have the program Bins?

    The issue for me was that. I've had to disable it and haven't yet re-enabled it because I don't think they've (1UP Industries) fixed it yet.
      My Computer

  4. Posts : 3
    Windows 10

    I do have Bins.
    Disabled it, but nothing changed.

    Will a try full uninstall and restart later today.
      My Computer

  5. Posts : 3
    Windows 10


    That worked, thanks a million! Was a couple of hours into solving this.
      My Computer


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