Windows 10: Applications crash when using system file dialog (opening/saving) Solved

  1.    21 Apr 2017 #1

    Applications crash when using system file dialog (opening/saving)

    I first noticed this in Chrome, thinking it was an issue with Chrome 57 (I couldn't attach files to emails because when I clicked to choose my file, Chrome would just crash).

    I've since noticed that it is a Windows issue after I tried to save a Photoshop image that I had spent a bit of time on, only to see Photoshop crash. From there I tried Word and Paint, both of which crash when I try to save.

    This issue only seems to have started occurring when the Windows 10 Creator Update was installed the other day.

    I have had the Event Viewer open when I make one of the applications crash, but I don't seem to be able to see an entry for the crash (to be honest, I don't really know how to use the Event Viewer, further than opening it and refreshing to hopefully notice a big red Error entry)

    Weirdly, I'm able to save files through Firefox, so for whatever reason, the system file dialog doesn't make Firefox crash (Version 52.0.2).

    I have been doing some Googling, and people suggested that disabling Network Discovery can help - It didn't in my instance.

    Is anyone able to help with what I should debug next?

    Further details to this issue, in case anyone actually wants to read it.
    I've done some testing with Paint, causing the application to crash by trying to open a file, whilst running DebugDiag 2 to capture the crash information
    The 2 exception ID's that are thrown when the application crashes are as follows:
    Last edited by denno020; 28 Apr 2017 at 06:09.
      My ComputerSystem Spec

  2.    04 Jul 2017 #2

    Experiencing the exact same issue. Thought it started with chrome... and so on.

    Nothing seems to fix it so far, tried running sfc /scannow, repairing windows, drive scans, malware scans, online.../restorehealth and so on.

    Definitely started with the creators update and no ability to restore. Once again Microsoft shows what a bunch of champions they all are.
      My ComputerSystem Spec

  3.    04 Jul 2017 #3

    Do you have the program Bins?

    The issue for me was that. I've had to disable it and haven't yet re-enabled it because I don't think they've (1UP Industries) fixed it yet.
      My ComputerSystem Spec

  4.    04 Jul 2017 #4

    I do have Bins.
    Disabled it, but nothing changed.

    Will a try full uninstall and restart later today.
      My ComputerSystem Spec

  5.    04 Jul 2017 #5


    That worked, thanks a million! Was a couple of hours into solving this.
      My ComputerSystem Spec


Related Threads
With the last two builds I cannot seem to get file dialog boxes to open, for example when I try to change the default location for Onedrive, when I click change, the title bar flashes of the onedrive app, but no selector comes up. Same thing with...
I've been having a problem lately where I would be using a moderately resource-intensive application and it would crash completely, and the system clock in the lower right-hand corner would change. This happens especially when playing games, but it...
I have Excel 2010 installed on Windows 7 and windows 10 (same computer). No problem with Windows 7. On windows 10 when I open an .xls or a .xlsm file containing self-signed macros and macro security set to block unsigned macros, I get a "Windows...
Hi, this is my first post on TenForums! I have been facing the File System error (-2143326205) ever since I upgraded from Windows 8.1 to Windows 10. Error description: All Windows Store Apps (Metro/modern/whatever they are called now) crash when I...
This is a clean Windows 10 Pro 64-bit install on a home-built system (ASUS Sabertooth X99 with an i7). When attempting to open graphics files (JPG, GIF, etc) this is the error that pops up: File System Error (-2147098360) 32128
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 20:37.
Find Us