Windows 10: Windows 10 Frozen at spinning dots and windows icon - USB and HDD

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  1.    20 Apr 2017 #11

    Hi simrick,

    You are correct for both statements. Any of the three previous USBs I have used with the media creation tool are available.

      My ComputerSystem Spec

  2.    20 Apr 2017 #12

    Go into the BIOS and set everything back to Dell defaults.

    Download Kyhi's custom rescue media ISO on another machine.
    Windows 10 Recovery Tools - Bootable Rescue Disk - - Windows 10 Forums

    Download RUFUS to create the flash drive.
    Rufus - Create bootable USB drives the easy way
    Open RUFUS, select your flash drive in the first line, under Device, make sure it says MBR partition for BIOS and UEFI, click on the disk icon to select Kyhi's ISO. Make sure the three boxes are checked to the left of that. Click Start and let it create the custom media on the flash drive.
    Click image for larger version. 

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    I realize you should just be able to mount the ISO and copy the files over to a flash drive, but when someone is having difficulty getting a system to boot to a flash drive, I always turn to RUFUS. Since you are able to boot to Linux, this may do the trick.

    If you are successful, you will boot into a mini-windows environment with a bunch of programs.
    HDTune will check the health of the hard drive. Speccy will also do that.
    CHKDSK can be run from File Manager.
    Malwarebytes can be run to make sure there is nothing "lurking" on the drive.

    If you can't boot with the BIOS settings at default, try turning off Fast Boot, change UEFI to Legacy, save settings and try that.

    Let us know how it goes.
      My ComputerSystem Spec

  3.    15 Jun 2017 #13

    Custom/unique devices?

    Before trying all that, remove custom devices. I had same problem, but I was using a custom mouse & it turns out after the latest windows 10 update my mouse wasn't finished updating drivers...lots of troubleshooting later I unplugged everything but standard keyboard & mouse and after reboot, success!
      My ComputerSystem Spec

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