1.    18 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Home

    Must restart before I can log on


    Hello,
    This is not an urgent, "my computer is broken" sort of thing, but rather a "this annoys the crap out of me" sort of thing.

    SO, it's simple: every time I turn on my computer, I must restart it exactly one time before I can log on. This includes when my computer falls asleep- when I wake it up to log on, it does not work (no matter how many times I put the computer back to sleep, or hibernate, or whichever) until I fully restart the computer.

    Any idea how to fix this? Or at least what's wrong?

    I'm guessing corrupted registry files, but I don't want to have to fully reinstall windows 10.


    Thanks!
      My ComputerSystem Spec
  2.    18 Apr 2017 #2
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,697
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by kerias View Post
    Hello,
    This is not an urgent, "my computer is broken" sort of thing, but rather a "this annoys the crap out of me" sort of thing.

    SO, it's simple: every time I turn on my computer, I must restart it exactly one time before I can log on. This includes when my computer falls asleep- when I wake it up to log on, it does not work (no matter how many times I put the computer back to sleep, or hibernate, or whichever) until I fully restart the computer.

    Any idea how to fix this? Or at least what's wrong?

    I'm guessing corrupted registry files, but I don't want to have to fully reinstall windows 10.


    Thanks!
    Hi there, kerias. Welcome to the forum.

    Do you get any kind of error message?
      My ComputersSystem Spec
  3.    18 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Home
    Thread Starter

    Hello,

    No :/
    Unfortunately (I should've went into more detail), when I try to log in the background gets slightly darker, as it does when you normally log in, however there is no face, no login popup, no anything. Rather frustrating! The only thing I do get is a wheel spinning, waiting for something to load, and then it decides it's not worth it and gives up, and just sits there on the slightly-darker screen doing nothing. I'll try to take a video to show you.

    Thanks for the quick reply!
      My ComputerSystem Spec
  4.    18 Apr 2017 #4
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,697
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by kerias View Post
    Hello,

    No :/
    Unfortunately (I should've went into more detail), when I try to log in the background gets slightly darker, as it does when you normally log in, however there is no face, no login popup, no anything. Rather frustrating! The only thing I do get is a wheel spinning, waiting for something to load, and then it decides it's not worth it and gives up, and just sits there on the slightly-darker screen doing nothing. I'll try to take a video to show you.

    Thanks for the quick reply!
    You're quite welcome. What kind of account? Microsoft or local? Administrative or non? Are there other accounts on the laptop?

    It may be that your account is corrupt. Have you or another account use a Registry cleaner or mess with the Registry?
      My ComputersSystem Spec
  5.    18 Apr 2017 #5
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Home
    Thread Starter

    I don't think it's a problem with the account.
    I say that because, yes, it is a Microsoft account, but I have two other local accounts that I've used in cases like this where I encounter some issues. It is an admin account, and yes I have another account to use the registry cleaner with
      My ComputerSystem Spec
  6.    18 Apr 2017 #6
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,697
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by kerias View Post
    I don't think it's a problem with the account.
    I say that because, yes, it is a Microsoft account, but I have two other local accounts that I've used in cases like this where I encounter some issues. It is an admin account, and yes I have another account to use the registry cleaner with
    Ok, so you're computer savvy I see. Well, it's not nice to fool with Mother Nature nor Windows Registry.

    Let me look up a tutorial. I'll be right back.
      My ComputersSystem Spec
  7.    18 Apr 2017 #7
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Home
    Thread Starter

    thank you! I couldn't find anything on this specifically, hope you have better luck!
      My ComputerSystem Spec
  8.    18 Apr 2017 #8
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,697
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Follow this tutorial >Use DISM to Repair Windows 10 Image > using Dism /Online /Cleanup-Image /RestoreHealth option.

    Then follow this tute > Run SFC Command in Windows 10 > running it at least 3 times even if it states it's fixed.
      My ComputersSystem Spec
  9.    18 Apr 2017 #9
    Join Date : Apr 2017
    Posts : 6
    Windows 10 Home
    Thread Starter

    Thank you, I will try that out!
      My ComputerSystem Spec
  10.    18 Apr 2017 #10
    Join Date : Nov 2013
    Chicagoland
    Posts : 33,697
    Dual boot Windows 10 FCU Pro x 64 & Insider 10 Pro

    Quote Originally Posted by kerias View Post
    Thank you, I will try that out!
    Hopefully that'll fix it. Good luck.

    BTW, you can run that while still using the computer.
      My ComputersSystem Spec

 


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