1.    18 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 2
    Windows 10

    Missing/Blank Icons on Desktop and Windows Explorer


    This is the first issue I haven't able to resolve after using Windows products for years


    I recently bought a monitor to use with my laptop while at home. Whenever I disconnect my laptop from the monitor and then shut the laptop down, upon restarting I lose all my desktop icons and icons in Windows Explorer. On the taskbar, it shows the generic white icon for programs, while the desktop has a blank icon (but still has the name underneath where the icon should be).

    I've tried restarting Windows Explorer, ending and manually restarting Explorer, and rebuilt the Icon Cache without any effect on the issue. I've attached a screenshot of my desktop

    Click image for larger version. 

Name:	Desktop Icons.jpg 
Views:	3 
Size:	264.6 KB 
ID:	130746
      My ComputerSystem Spec
  2.    18 Apr 2017 #2
    Join Date : Apr 2017
    Posts : 93
    windows

    What are the laptop screen & external monitor specs (resolution, refresh frequency, DPI)?
    Are you running the new Windows Creator Update?
    Did you try shutting down your laptop first and then disconnect the monitor (As you should normally do)?
    What happens if you connect the monitor back?
      My ComputerSystem Spec
  3.    18 Apr 2017 #3
    Join Date : Apr 2017
    Posts : 2
    Windows 10
    Thread Starter

    Quote Originally Posted by mQ573 View Post
    What are the laptop screen & external monitor specs (resolution, refresh frequency, DPI)?
    Are you running the new Windows Creator Update?
    Did you try shutting down your laptop first and then disconnect the monitor (As you should normally do)?
    What happens if you connect the monitor back?
    Both the laptop and screen are 1920x1080 resolution with a 60Hz refresh rate. Laptop has a small 13" screen while the monitor is a 27". I have no idea if I'm running the Creator Update, though my laptop should be up to date so I would assume yes.

    I'm not around the monitor at the moment, but usually I can hook it back up and restart the computer to make the icons come back. I tried doing this with a monitor here at college but it doesn't affect it.
      My ComputerSystem Spec
  4.    18 Apr 2017 #4
    Join Date : Apr 2017
    Posts : 93
    windows

    Try this: Using the registry Editor, navigate to
    HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Shell Icons
    Look for an empty key of REG_SZ type named 9 or 29
    Give it the value C:\Windows\System32\shell32.dll or C:\Windows\System32\shell32.dll,29
    Restart
      My ComputerSystem Spec
  5.    19 Apr 2017 #5
    Join Date : Apr 2017
    Posts : 1
    Windows 10

    Just wanted to say, I had the same problem as you and did as mQ573 said and it worked. Best of luck to you!
      My ComputerSystem Spec

 


Similar Threads
Thread Forum
Icons Blank/Missing After Windows Update
Hello, After a recent update , many of my applications show blank files or default application icons. This includes Skype, Office and VLC media player; as of yet I am unable to find what links these applications: 61877 From searching online,...
General Support
Solved ALL icons missing/blank (desktop, taskbar, explorer)
Hi all, - Had the laptop hooked up to the TV last night via HDMI - Unplugged, then closed lid - putting it to sleep - Turned on today, no icons whatsoever. - Tried restarting the laptop - Tried restarting 'explorer.exe'
General Support
Solved Modern Desktop Icons are Blank?
I created desktop icons for the People, Money, News and Weather apps in my user account. These initially appear with the correct icon but when I log off and log in again, the icons are blank. How can I ensure the correct icon is displayed?
General Support
Windows App Desktop Shortcut Icons Blank
I created shortcuts for my most used Windows 10 apps/tiles to my desktop, but some of the shortcuts have blank icons. I re-copied some and they stuck, but a few others are still blank after several retries. i.e. Scan and Store are blank but...
Software and Apps
Solved Desktop icons with blank square
Installed W10 8 days ago Today after a restart some of my desktop icons have a white square in front of them I made the view on large icons , normaly i use smal then only the white square is showing I tryed an icon-cache-rebuild without success ...
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 00:08.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums