Creators Update : Blank login screen after sleep mode?


  1. Posts : 1
    Windows 10
       #1

    Creators Update : Blank login screen after sleep mode?


    Hi, I've run into a wide variety of similar issues by searching but none specifically like the one I have, so sorry in advance if this has already been mentioned.

    This problem started after the Creators Update. Anytime my system goes into sleep mode (I'm on a laptop so any time I close it), the user login field does not appear on the screen. Upon re-opnening the laptop, I am guaranteed to see the screen with the background with time & date in the lower left. If I click or press any key, the screen changes but my username and password field are missing. I still have access to the bottom right buttons (power, internet etc), so thankfully I can restart without any problems. The login screen appears after a seemingly random number of restarts. If I restart and the login field does not appear, I simply restart again until I see it. The number of restarts required to access the login screen is random, 1-3 times. After I login my computer works normally with no problems.


    This is pretty much the only problem I have, my laptop is almost 2 years old and still in very good shape. If anyone has a fix let me know! Thanks in advance :)
      My Computer

  2. simrick's Avatar
    Posts : 16,137
    W10Prox64
       #2

    obstx said:
    Hi, I've run into a wide variety of similar issues by searching but none specifically like the one I have, so sorry in advance if this has already been mentioned.

    This problem started after the Creators Update. Anytime my system goes into sleep mode (I'm on a laptop so any time I close it), the user login field does not appear on the screen. Upon re-opnening the laptop, I am guaranteed to see the screen with the background with time & date in the lower left. If I click or press any key, the screen changes but my username and password field are missing. I still have access to the bottom right buttons (power, internet etc), so thankfully I can restart without any problems. The login screen appears after a seemingly random number of restarts. If I restart and the login field does not appear, I simply restart again until I see it. The number of restarts required to access the login screen is random, 1-3 times. After I login my computer works normally with no problems.


    This is pretty much the only problem I have, my laptop is almost 2 years old and still in very good shape. If anyone has a fix let me know! Thanks in advance :)
    Hi obstx and welcome to Tenforums.
    Not sure about this, but have you got Fast Startup turned off? That's the first thing I would do.
    Turn On or Off Fast Startup in Windows 10 - Windows 10 Performance Maintenance Tutorials
    Maybe some others will have more ideas.
      My Computer


  3. Posts : 1
    Windows 10
       #3

    obstx said:
    Hi, I've run into a wide variety of similar issues by searching but none specifically like the one I have, so sorry in advance if this has already been mentioned.

    This problem started after the Creators Update. Anytime my system goes into sleep mode (I'm on a laptop so any time I close it), the user login field does not appear on the screen. Upon re-opnening the laptop, I am guaranteed to see the screen with the background with time & date in the lower left. If I click or press any key, the screen changes but my username and password field are missing. I still have access to the bottom right buttons (power, internet etc), so thankfully I can restart without any problems. The login screen appears after a seemingly random number of restarts. If I restart and the login field does not appear, I simply restart again until I see it. The number of restarts required to access the login screen is random, 1-3 times. After I login my computer works normally with no problems.


    This is pretty much the only problem I have, my laptop is almost 2 years old and still in very good shape. If anyone has a fix let me know! Thanks in advance :)



    Hi, Ive had a similar problem after getting Creators update and I got solution on the internet: In "run" type msconfig and it will open System configuration, then in General section select Selective startup and unselect Load startup items.

    Creators Update : Blank login screen after sleep mode?-syscon.jpg

    This works for me. :)
      My Computer


 

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