New
#51
I posted this on another forum so here it is again: I tried once again, 3rd time, to install Creators update via Windows Upgrade Assistant. The install, each time, has been flawless. The problem is this: Microsoft Office 2016 will not operate. It cannot install the key. I spent 1.5 hours on chat with Office Technical Support people this morning. They worked on my computer, reinstalling and removing and reinstalling again the Office suite. Nothing resolved the problem. After 1.5 hours I decided I had enough so I thanked them and signed off. I did another recovery back to Windows 10 Anniversary Edition so I could use my Outlook and other Office applications. They have escalated the problem to level 2 and will be calling me back next Monday.