1.    13 Apr 2017 #1
    Join Date : Apr 2017
    Posts : 1
    Windows 10

    No login options on login screen.


    So ... my Windows 10 computer won't let me log in. I'm at the login prompt screen and there's no login box to type in a password.

    This is what I see.

    Every 30 seconds or so the screen "pulses." See this video.

    For some context, this started happening when I looked up how to start Win 10 in safe mode (I'm trying to install a VPN that wouldn't install for some reason and I was going to test it in safe mode). For more context, I'd restarted plenty of times since trying to install the VPN and it restarted fine, this only began after I followed the instructions on a website that told me to go to

    Settings > Update & security > Recovery and then, under the Advanced Startup heading and click Restart now.

    Well, that's what I did, and it restarted (VEEEEEEERY slowly, I might add. Every time is slow now) and now I have no login prompts. Help! I don't want to lose my applications and data with a restore! (I have 1.5 TB in games installed, and it would take weeks to get everything set up again.)

    Here's what I've tried:


    • Restarting (as well as shutting down and turning back on) didn't work.
    • Shift-restarting didn't work
    • Keyboard *does* work, as I can get the Win+P (etc) commands to work.
    • Hard resets didn't work.
    • Hitting enter twice and blindly typing in my password doesn't work.
    • Attaching an external monitor and switching projection options with Win+P to see if a login screen is off-screen doesn't work. Only one screen shows anything. (The blank login screen.)
    • Double-reset to get into recovery mode DOES work.
    • I can get into Safe Mode and access my account with all of my files and applications.
    • Safe Mode with Networking ... doesn't have a network connection. Weird.
    • When in Safe Mode, I have to go to services.msc and get to Windows Modules Installer, set it to "Manual" and apply. Then I can click "Start." Before that, it was disabled.
    • Once the above was done, I was able to run SFC and DISM. Both detected no errors.
    • Ran chkdsk and there were no errors.
    • In recovery mode, I tried to use a restore point. It failed. (Tried 3 restore points)
    • In recovery mode, I tried a startup repair. It failed.
    • In recovery mode, I tried go back to previous build. If failed (I'm on build 1607.)
    • Tried an in-place update to 1705, but it gives an error that it won't work in safe mode.
    • Added a new user account via command prompt and made it an admin. (In case my sole account, which was also an admin, was corrupted ... although I doubted that since I could get to it in safe mode.) Then tried restarting normally to see if I could log in. I could not. Same blank login screen.
      My ComputerSystem Spec
  2.    13 Apr 2017 #2
    Join Date : Oct 2013
    A Finnish expat in Germany
    Posts : 12,941
    Windows 10 Pro

    This might not help you but I thought it is worth to post:

    On my multi boot system I have a W10 PRO x64 on secondary drive installed for testing purposes acting like your PC, never "voluntarily" showing the sign-in screen. I have noticed that with pressing ESC key fast and repeatedly when the empty screen with just the background image is shown it finally shows up letting me sign in.

    Kari
      My ComputerSystem Spec

 


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