Windows Explorer, desktop and all file explorer windows, crashing

  1. Posts : 8
    Windows 10 Pro (64-bit)

    Windows Explorer, desktop and all file explorer windows, crashing

    I was recently just using my computer, browsing files, moving stuff about when the entire desktop crashes and restarts as it does when that happens. This has never happened before and I've not modified the shell recently at all, hence I'm slightly concerned to what actually caused it. I looked through the event log and found these two logs:

    Faulting application name: explorer.exe, version: 10.0.14393.953, time stamp: 0x58ba5aa4
    Faulting module name: unknown, version:, time stamp: 0x00000000
    Exception code: 0xc0000005
    Fault offset: 0x0000000001530fd8
    Faulting process ID: 0x2218
    Faulting application start time: 0x01d2b35498f683b3
    Faulting application path: C:\Windows\explorer.exe
    Faulting module path: unknown
    Report ID: 94bc6da4-5edb-481f-a655-439fc60684b7
    Faulting package full name:
    Faulting package-relative application ID:

    Fault bucket , type 0
    Event Name: BEX64
    Response: Not available
    Cab Id: 0

    Problem signature:
    P1: explorer.exe
    P2: 10.0.14393.953
    P3: 58ba5aa4
    P4: StackHash_4c24
    P6: 00000000
    P7: PCH_C0_FROM_ntdll+0x00000000000A6C24
    P8: c0000005
    P9: 0000000000000008

    Attached files:

    These files may be available here:
    C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash_explorer.exe_8bb149ddd3663435edef1b134828f f2d4d2dd5_6b99ee07_1c6524d0

    Analysis symbol:
    Rechecking for solution: 0
    Report ID: 94bc6da4-5edb-481f-a655-439fc60684b7
    Report Status: 4
    Hashed bucket:

    As far as I could tell, this gives no insight into what's wrong. What's more odd is that I've recently checked using DISM and SFC to make sure all the system files are valid.

    Any help appreciated
      My ComputerSystem Spec

  2. TairikuOkami's Avatar
    Posts : 3,628
    Home 1809 x64 10.0.17763.288

    Considering, you still have 14393, you better upgrade to 15063, before trying anything else.

    Those tweaks might be worth using nevertheless:
    Launch folder windows in a separate process
    reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\Advanced" /v "SeparateProcess" /t REG_DWORD /d "1" /f
    All instances of Windows Explorer run in one process and the Desktop and Taskbar run in a separate process
    reg add "HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer" /v "DesktopProcess" /t REG_DWORD /d "1" /f
      My ComputerSystem Spec

  3. Posts : 8
    Windows 10 Pro (64-bit)
    Thread Starter

    TairikuOkami said: View Post
    Considering, you still have 14393, you better upgrade to 15063, before trying anything else.
    Huh, I wasn't even aware there was an update available. I'll give those two a try.
      My ComputerSystem Spec


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