Laptop randomly freezing and performing slowly


  1. Nep
    Posts : 3
    Windows 10
       #1

    Laptop randomly freezing and performing slowly


    I did a force shut down of my laptop when it suddenly froze one time and now the laptop is acting up. After i login after booting it up it takes a very long time for my toolbar, desktop icons and shortcuts to load up. Even after its all loaded up when i click on something or even mouse over a folder the screen freezes for about 5 minutes and then everything on my screen disappears: toolbar, desktop shortcuts, everything, after that it comes up with a popup saying "Windows isnt responding". After a few minutes the screen turns black for about 10 minutes. After that everything loads back up but then the same problem keeps happening over and over.

    For some reason when i click "end process" when the popup shows, the laptop begins to slowly be itself again but after clicking end process 2-3 times, and i have a feeling i shouldn't be doing that, so here i am ask for help
      My Computer


  2. Posts : 68
    Windows 10 Enterprise 2015 LTSB x64
       #2

    Try running a malware scan with Malwarebytes or similar.
      My Computer


  3. Nep
    Posts : 3
    Windows 10
    Thread Starter
       #3

    anonjwm said:
    Try running a malware scan with Malwarebytes or similar.
    I have already tried this and it didnt fix the problem
      My Computer


  4. Posts : 8,756
    Mac OS Catalina
       #4

    How long have you had it, model and manufacturer of the computer.
      My Computer


  5. Nep
    Posts : 3
    Windows 10
    Thread Starter
       #5

    bro67 said:
    How long have you had it, model and manufacturer of the computer.
    I've had the laptop for about 1 and a half years, it's an Asus f555uj-xo044t
      My Computer


  6. Posts : 108
    Windows 10 Pro
       #6

    Nep said:
    I've had the laptop for about 1 and a half years, it's an Asus f555uj-xo044t

    In your place I would start by using AdwCleaner and then check the drivers with (my favourite) DriverPack.

    Have you already examined your laptop's RAM with a Windows' built in tool (or MemTest86 if you don't trust Microsoft's tools) and the errors on the disk (personally I use HD Tune)?

    Another thing (rather improbable) might be some problems with Windows' files themselves (for that task just type in sfc /scannow in Command Prompt application).

    If nothing helps consider to reinstall the system.
      My Computer



  7. Posts : 14,900
    Windows 10 Pro
       #7

    then check the drivers with (my favourite) DriverPack
    Small correction, check for drivers at support page of ASUS. Don't use software to 'maintain' driver updates.
      My Computers


  8. Posts : 108
    Windows 10 Pro
       #8

    axe0 said:
    Small correction, check for drivers at support page of ASUS. Don't use software to 'maintain' driver updates.
    Really sorry, you're right.
      My Computer


 

  Related Discussions
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 06:43.
Find Us




Windows 10 Forums